PLEASE REQUEST RESUME FOR FULL DETAILS:
 

Senior Technical Writer/Software Documentation Specialist
SUMMARY OF SKILLS AND ACCOMPLISHMENTS
More than 28 years of progressive experience in the field of computer software design & analysis, programming, software documentation, including 2 years in R&D software support services, 4 years systems programming and analysis, 1 year of project leadership in applications development, 2 years research & development planning and analysis, and 19 years of professional consulting for software design, analysis & documentation development and planning with experience in a wide variety of hardware, software, avionics, weapon systems and telecommunications systems & equipment.

Documentation Development:  Software and Systems General Descriptions, Marketing Literature & User’s Guides, Engineering & Application Specifications, Installation, Troubleshooting and Maintenance Manuals, Systems Programming Practices, Programming Guides, Programming Reference Manuals, Programming Language Reference Manuals, Internal Systems Logic and Maintenance Manuals, Software Administration Manuals, Software Process & Procedure Manuals, System Requirements Specifications Administrator's Reference Manuals, Operation Manuals, Test Specifications.

Military Standard Documentation:  In accordance with MIL-STD 483 and 490, MIL-STD 2167 & 2167A, MIL-STD 1815A, including Program Design Specifications, System Requirements Specifications, Interface Requirements and Design Specifications, Program Description Documents, Interface Design Documents, Software Top Level Design Documents, System &  Software Detailed Design Documents, Software Programmer’s Manuals, System User's Guides, Software Product Specifications, Functional Specifications, and Data Item Dictionaries.

Programming & Systems Experience:  IBM-PC, XT, AT, 8086 through Pentium 686, MS-DOS Ver 1.2 thru 6.22, Windows NT, 95, 97, & 3.1 for Workgroups, RS/6000 AIX, SCO/Open Desktop Development Environment, X-Windows, OS, DOS, MVS, TSO, IMS, CICS; XENIX, Unix, SCO Unix, 0S/2, DEC VAX/VMS, IAS, RMS-11, RSX/11M, Unix V2 thru V7; CDC Cyber 70 Model 73 & 74, Cyber 170 Model 865 & 875, SCOPE, ZODIAC. NOS, RTOS, and Macintosh System 5 thru Mac OS System 7.6.

Programming Languages: Visual Basic, HTML, HtmlScript, JAVA, Javascript, C, Visual C++, Macro Languages for MS-Word, Excel & Access, Visual FoxPro, Ada, Pascal, CHILL, PL/1. PL/M, COBOL, FORTRAN, BASIC, Macro-11, CP & PP Compass, BAL, and Assembler on Intel 8080, 8086, 8088, 80286, 80386, 80486, Motorola 6502, 68000 thru 68040, dBase III & IV.  Familiar with PVCS, SCCS, and ClearCase Configuration Management tools.

Word Processors:  Microsoft Word 97 SR-1 for Windows and Macintosh V2 thru Office 98, MS FrontPage, Word Perfect V5.2, SUN Workstation using Interleaf, Multimate, FrameMaker, FrameBuilder, Rational Apex, Rose & SoDA, Aldus PageMaker, Aldus Personal Press, CorelDraw, Visio Technical, MacWrite I, II & Pro, MacDraw II, & Pro, and MacPaint, SuperPaint, Photo Deluxe and Photo Shop, Graphic Converter, Unix ED & VI, NROFF & TROFF, IBM ISIL, GML & Bookmaster.

EMPLOYMENT HISTORY
May 1979 to Present Self Employed Systems Analyst, Technical Writer, Software
   Documentation & Training Specialist

Professional Consultant on a contractual basis for Software Documentation, Applications & Systems Design & Analysis, and Project Management and Planning. Work has been performed successfully for the following clients:
"COMPANY NAME"- 6-month contract - extended to 30 mo. (10/96 - present)
Senior Technical Writer/Analyst for the development and maintenance of the Flight Control Systems (FCS) Department’s Intranet web-pages using HTML and Javascript.  Development of software documentation and process & procedures documents including the Software Development Plan (SDP), Software Verification Plan, Software Configuration Management Plan, Software Tools and Procedures document, Plan for Software Aspects of Certification (PSAC), Operational Test Procedures, Subsystem Specifications and the Aircraft Certification Equipment (ACE) Operators Guide.  All documents were converted to either HTML or PDF format for web page display.  Served on FCS Process Team for the development of a Software Life Cycle Plan in accordance with DO-178B guidelines.  Design, development and maintenance of a Document Database using the ClearCase Configuration Management tool.  Acted as liaison between the Software Control Library (SCL) and the FCS department.  Occasionally supervised of other writers and word processors.
"COMPANY NAME"- - 6-month contract (3/96 - 9/96)

Senior Systems Analyst/Technical Writer for the development of the following Software Standards, Processes and Procedures (SSPP) documents for the Bradley A3 software development effort:  System Requirements Allocation Process, Software Document Development Process & Procedures, Software Detailed Design (SDD) Production Procedure.  The following MIL-STD 2167A documents were subsequently produced and/or edited for the Bradley A3 Infantry and Cavalry Fighting Vehicles:  Interface Requirements Specification (IRS), Interface Design Document (IDD), and an edit was performed for all of the text files input to the Rational SoDA CASE tool set for the Bradley A3 System Manager Software (SMS), Command & Control (C2), and Soldier Machine Interface (SMI) SDDs.
"COMPANY NAME"-
4-month assignment - extended to 7-months (7/95 thru 2/96)

Software Documentation Specialist/Systems Analyst for the development of the Interface Requirements Specification (IRS) Software Programmer's Manual (SPM), Software Test Description (STD), and Software Product Specification (SPS), all written in accordance with Mil-Std 2167A, for the Guidance and Navigation Unit (GNU) of the Stand-off Land Attack Missile - Expanded Response (SLAM ER) program.
"COMPANY NAME"-
7-week assignment (5/95 thru 6/95)

Senior Technical Writer/Project Manager for MCI Telecommunication's outsourced projects. Supervised three technical writers and one technical illustrator. Planned, assessed, assigned, and managed individual writing projects. Reported actual hours, amounts billable and current status to Area Vice President and MCI Account Manager. Developed project management database using MS-Access.  Performed technical writing and editing tasks, when required, to meet critical deadlines.
"COMPANY NAME"-
6-month contract extended to 10 months (6/94 thru 4/95)

Systems Analyst / Documentation Specialist for the development of the Software Requirements Specification (SRS), and Software Detailed Design (SDD), for the Forward Looking Windshear Weather Radar System WRT-701WS in accordance with ARINC 708A, FAA/SLR, CRTS DO-220 and CRTS DO-1788.  Setup and managed the Documentation Library using Polygons Version Control System (PVCS) Configuration Management Tool. Compiled, edited and organized documentation input from software and systems engineers, Created all system block diagrams, interface diagrams, data and central flow diagrams, flow charts, tables and figures. Attended design reviews and code walkthroughs. Provided input to the verification and testing manager for the development of systems testing documentation.
"COMPANY NAME"-
3-month contract - completed assignment in only 12 weeks (2/94 thru 5/94)

Senior Technical Writer/Documentation Specialist for the development of internal procedural documentation prepared for use by programmers when updating the NCBS database.  All data records were defined, broken out by field and described in detail from COBOL source code listings.
"COMPANY NAME"-
3-month contract - extended to 4 months (8/93 thru 12/93)

Senior Systems Analyst/Documentation Specialist hired by ETA to continue development of MIL-STD 2167A documentation for the Aircraft Mishap Prevention (AMP) Data System. Documentation was completed for the System User's Manual (SUM), Computer System Operations Manual  (CSOM) and On-line Help text files for an SCO/Open Desk Top development system using Ada.  Fourteen (14) Software Problem Reports (SPRs) were written in the process of completing the User's Manual and development of the On-line Help files.
"COMPANY NAME"-
2-month contract - extended to 4 months (3/93 thru 7/93)

Senior Systems Analyst/Documentation Specialist for the development of MIL-STD 2167A documentation for the Aircraft Mishap Prevention (AMP) Data System.  Documentation was prepared for the Software Programmer's Manual (SPM), System User's Manual (SUM), and Software Product Specifications (SPS), for an SCO/Open Desk Top development system using Ada.  Thirty-two (32) Software Problem Reports (SPRs) were written while developing the User's Manual.
"COMPANY NAME"-
6-month contract - completed on time (9/92 thru 2/93)

Senior Systems Analyst/Documentation Specialist for the development of MIL-STD 2167A documentation including the Interface Requirements Specifications (IRS), Software Detailed Design (SDD), and run-time operating system and application handbooks for the US Navy Ada Language System (ALS/N).
"COMPANY NAME"-
3-month contract - extended to 9 months (11/91 thru 8/92)

Software Engineer for the establishment of systems interface protocols & design documentation relating to software strap settings and the operation, maintenance & testing of a 622 Mb/s line terminal multiplexer. Documentation was written for easy translation into Japanese.
IBM Corporation, Research Triangle Park, North Carolina
3-month contract - extended to 8 months (2/91 thru 10/91)

Software Training Specialist for the development of advanced lessons for both classroom and an on-line tutorial to instruct system administrators in the use of the IBM NetView network management software.
"COMPANY NAME"-
9-month contract - completed on time (4/90 thru 1/91)

Senior Systems Analyst for the design &  development of the AN/UGC-144 Communications Terminal Software including the development of Interface Design Document (IDD), Software Top Level Design Document (STLDD), and Software Detailed Design (SDD).
"COMPANY NAME"-
3-month contract - extended to 8 months (7/89 thru 3/90)

Senior Technical Writer/Analyst to update ITT and ALCATEL PBX and PABX Troubleshooting/Maintenance and System Programming Practices and Installation Guide.
"COMPANY NAME"-
6-month contract - completed on-time (3/89 thru 6/89)

Systems Documentation Planning and Development Analyst for a Central Office or remote site Digital Loop Carrier (DLC) Troubleshooting and Maintenance Practice.  Designed and developed a new state-of-the-art, user friendly manual that should become the standard for future documentation of this type.
"COMPANY NAME"-
3-month contract - extended to 1 year (3/88 thru 2/89)

Systems Analyst/Project Coordinator for the 3B20C/UNIX RTR System project.  Development Organization for the design & development of Operating System Software including Programmer's Guide, Programmer's Reference Manual and the System Administrator's Reference Manual.
"COMPANY NAME"-
6-month contract - completed on time (8/87 thru 2/88)

Software Documentation Specialist for the development of the Sperry SX1100 UNIX Programmer's Guide & C Programmer's Reference Manual.
"COMPANY NAME"-
3-month contract - extended to 7 months (12/86 thru 7/87)

Senior Systems Analyst for the development of the Program Design Document and Program Test Description Document for the Bright Radar Alphanumeric Display System (BRANDS) AN/UYX-1 V Digital Computer System.  Several software test modules were written in assembler and Ada.
"COMPANY NAME"-
1-year contract - completed on-time (12/85 thru 11/86)

Senior Technical Writer for the EWSD Digital Electronic Switching System Operations and Implementation Documentation in accordance with Bell Communications Research LATA Switching Systems Generic Requirements.  Developed documentation from C program listings and engineering notes.
"COMPANY NAME"-
Cambridge, Massachusetts - 9-month contract - completed on time (2/85 thru 11/85)

Senior Systems Analyst for the Defense Data Network (DDN) Functional Specifications designed in accordance with MIL-STD 483 & 490
"COMPANY NAME"-
6-month contract - completed on time (7/84 thru 1/85)

Systems Programmer/Analyst for the CYBER 170 Network Operating System (NOS) Version 2 for the implementation of Memory Usage Enhancements (MUE) developed to MIL-STD 483 & 490.
"COMPANY NAME"-
3-month contract - extended to 4 months (2/84 thru 6/84)

Software Documentation Specialist for the development of the Data Item Dictionary for a computerized Naval air weapons system on the F-18 aircraft.
"COMPANY NAME"-
12-month contract - extended to 15 months (10/82 thru 1/84)

Senior Technical Writer/Analyst for development of system and design requirements for the Net1000 Project.  Contract extended for the design & development of user documentation for the Format Translator.
"COMPANY NAME"-
3-month contract - extended to 9 months (10/81 thru 7/82)

Systems Programmer/Analyst/Documentations Specialist for the 1240 Switching System. Programs written in Communications High Level Language (CHILL) for the 8086 Segment Mapper & Symbol Table Manager.  Contract extended to redesign and complete the system requirements & design documentation and development of system test programs and test specifications.
"COMPANY NAME"-
3-month contract - extended to 12 months (10/80 thru 9/81)

Senior Systems Analyst for the development of design and product specifications for the Performance Navigation Computer System (PNCS) in accordance with MIL-STD 483 & 490.
"COMPANY NAME"-  - 3-month contract - extended to 12 months (10/79 thru 9/80)

Senior Systems Programmer/Software Documentation Specialist for the RESPONSE System Internal Maintenance Specification, Assembler Language Programmer's Guide, and the RESPONSE COBOL Language Reference Manual.

June 1977 to March 1979 US Army Institute for Research in Management Information and
    Computer Science AIRMICS, Atlanta, Georgia

Computer Scientist/Research Coordinator for the review of R&D proposals and served as the Contracting Officer’s Representative (COR) for the monitoring of ongoing research projects. US Army Representative to the DOD committee on microprocessors and Ada programming language development. Training Specialist and course developer for use of the ARPANET system by US, Army personnel.

June 1976 to June 1977  US Army Computer Systems Command, Ft. Belvoir, Virginia
Computer Specialist/Project Leader for the procurement of software products Representative for the procurement and evaluation of off-the-shelf software products. Senior Systems Analyst for the upgrading and fine tuning of IBM 360/370 software.

July 1970 to June 1976  US Air Force Logistics Command, WPAFB, Ohio
Computer Programmer/Computer Specialist for the Advanced Logistics System (ALS).  Senior Systems Programmer/Analyst for the Command Management Information Systems (CMIS) application programs written in COBOL for Commanding Generals Staff.  Hand picked by Major General James Bailey to serve as liaison to Control Data Corporation for the development of the SCOPE/ZODIAC Integrated System.  Served on the Design Control Board for the SCOPE/ZODIAC project.

PLEASE REQUEST RESUME FOR DETAILS:
            Objective

Looking for a senior management "hands on" position, in a  company that wants to grow and could benefit from my wealth of experience. Salary Requirements open!
  Experience

  "COMPANY NAME:"
Chief Operating Officer, 1994-1998
Responsible for the overall operation of the company.
  Grew company from small regional firm to a national company
  Quadrupled sales
  Redesigned production increasing capacity five fold
  Developed new product lines that became number one sellers
  Lowered raw material cost significantly
  Developed successful print and radio media campaigns
  Established brand recognition through aggressive marketing
  Grew profits significantly
  Increased value of company 1000%

"COMPANY NAME:"
Senior Vice President Manufacturing, 1990-1994
Responsible for operations of four plants nationwide. Modernized plants, established cost controls, increasing profits significantly. Opened a new plant, and increased capacity at existing plants by 50%. Developed new product lines.

"COMPANY NAME:".
Vice President-General Manager, 1987-1990
Responsible for overall operation of the company, including sales, marketing, production and distribution.

"WELL KNOWN COMPANY NAME:".
Director of Purchasing, 1983-1987
Created and staffed a central purchasing department for eight plants. Developed a computer system and accomplished great cost reductions for the corporation. Very involved in major construction.

"COMPANY NAME:"
Director of Purchasing,  1977-1983
Responsible for the purchasing of all goods and services of a multiple plant operation.

"COMPANY NAME:".
Vice President Operation, 1971-1977
Responsible for production, purchasing, traffic and customer service.

  Education

          Whittier college

Summary of qualifications

* Twelve years of progressive management experience covering a wide range of functional responsibilities. * Operated as a high-level change agent implementing both procedural and cultural modifications to enhance organizational effectiveness. * Primary responsibility for creation and daily management of annual business plan to approved budgets. * Led effort to design and implement successful ISO9001 registration within operations. * Computer Literate - Excel, Word, Power Point, Internet, and MRP platforms

Employment

August 1998 - January 1999
"COMPANY NAME"
Tianjin, PR China
General Manager -

Temporary assignment
* Bottom line management responsibility for manufacturing site in Tianjin, China * Developed internal system infrastructure to further site development
 

June 1997 - July 1998
"COMPANY NAME".
Cayo District, Belize
Resident Manager * Overall management responsibility for small jungle lodge in Belizean rainforest * Performed accounting, purchasing, and sales function as well as backcountry guiding

June 1996 - May 1997
"COMPANY NAME"
Site General Manager

* Bottom line management responsibility for manufacturing site in Hampton, Virginia * Planned and implemented major restructuring of business unit to improve profitability

January 1996 - May 1996
"COMPANY NAME" (same company)
Industry Segment Manager

*Designed and implemented of marketing plan and sales plan to significantly diversify sales mix into a new market

April 1994 - December 1995
"COMPANY NAME" (same company)
Vice-President Operations

*Responsible for all production operations departments for a $10 million manufacturing business

January 1993 - March 1994
"COMPANY NAME" (same company)
Customer Service Manager

* Responsible for inside sales, planning, and purchasing functions

June 1990 - December 1992
"COMPANY NAME" (same company)
Production Control Manager

* Management responsibility for planning and inventory control functions February

1988 - February 1990
"COMPANY NAME"
Manufacturing Manager

* Management responsibility for manufacturing operations in a defense subcontracting environment

June 1984 - January 1988
"COMPANY NAME"
Production Control Manager

* Management responsibility for planning and inventory control functions for a defense subcontractor

Education

1984 - 1986
University of Northern Colorado Greeley, Colorado
Master of Business Administration GPA 3.95

1976 - 1981 University of Colorado Boulder, Colorado
Bachelor of Arts - Environmental Conservation GPA 3.1

Volunteer experience

Classroom consultant for Junior Achievement's Applied Economics Program for five years in Colorado High Schools Member of Board of Directors for Junior Achievement - Rocky Mountain Chapter

Name Witheld to preserve confidentiality. Please request resume for details

Objective To obtain employment that would allow me to grow both personally as well as professionally.

Employment 12/98 - Professional NBA Team Technical Specialist

§ Handled Full NT roll out of over 300+ machines § Provided both hardware as well as software upgrades § Trouble shot problems arising from upgrades § Provided technical advice regarding upgrades and deployment § Set all permissions as well as security for client machines § Handled several high priority task concurrently

9/98 - 12/98 Name of Company and location: Technical Contractor

§ Implementation of Y2K Product § Provided end user support for new product § Set permissions for users based on user login § Managed ELDB to add permissions to database based on user access level § Schedule and organize pushes and installs of software to clients via Microsoft System Management Server

5/98 - 9/98 Name of Company and location: Network Engineer

§ IBM business partner that provided service contracts to small to medium sized companies § Maintain and Install of LAN, WAN Windows systems § NT integration with IBM Mainframe systems § Provided all technical needs to 200 + customers on premises § Provided technical consultations to clients § Performed routine maintenance of hardware software for clients and management of their networks.

7/97 - 5/98 Major Software Developer Technical Support Engineer

§ Answer station for Microsoft Windows 95 and Internet Explorer technical support queue. Provided phone support for Windows 95 and Internet Explorer issues including all programs included with Windows 95 (Service release or Retail) and Internet Explorer. Software included with IE would be applications such as Net Meeting, Outlook Express, Front Page Express and any other program installed with the full version of the browser install. § Additional Responsibilities § Microsoft Team Windows NT4.0 Server Instructor § Microsoft Team Windows NT4.0 Workstation Instructor § SRG (secondary response group) level 2 support technician § MIT (mentor-in-training) program as per Microsoft definition § Member of Windows 98 instructor team

3/95 - 6/97Name of Company and Location:Sales Manager

§ Conducted training and mentoring through out sales cycle § Worked with medium to large customer’s which included several fortune 500 companies § Worked Directly with sales people and customers to design and implement technical solutions § Gave on site demonstrations of products and there capabilities § Company was Solution provider for many large software and hardware companies § Traveled to office’s all over the US And Canada to Conduct training § Worked with high level executives at many fortune 500 companies § Maintained a very high level of customer service § Supervised in excess of 20 persons

Software Windows 95, Windows 98, OSR2, Windows 3.x, PLUS!, DOS 6.22

Windows NT 3.51, NT 4.0 (both server and workstation), Windows 2000

Internet Explorer 2.x through 5.0, Net Meeting, Internet Mail & News, Outlook Express

Front Page Express, Personal Web Server, Peer Web Server

Office 95, 97 and 2000 (includes Excel, Access, Binder, Power Point, Word, Schedule.

Outlook 98, Win95 Exchange client, Windows NT Exchange client

Internet Information Server 3.0 and 4.0, Systems Management Server 1.2, Proxy Server 2.0

Exchange Server 5.0+, SQL Server 6.5, Index Server, Transact Server, News Server

Net Show Server, OS/400, IBM UNIX, HP UNIX, SCO UNIX, Cisco, IBM and Bay networks
 
 

Hardware Extensive knowledge of PC repair and upgrading including building/repairing/upgrading PC's

Jet Direct interfaces and other LAN print station devices

Hobs, concentrators, switches, routers and other LAN/MAN/WAN packet switching devices

Knowledge of cable types UTP/STP, 10b2, 10b5, FDDI etc.
 
 

Protocols IPX/SPX, TCP/IP, LDAP, NNTP, SMTP, IMAP, POP3, OSPF, RIP, DAV, SMB, NCP

DFS, NFS, ARP/RARP, DHCP, DNS, FINGER, FTP, NBT, SNMP, PPP, PPTP, SAP, TELNET

Credentials Microsoft Worldwide Training primary response group support for Windows 95

Microsoft Worldwide Training Windows 95 components, OSR2, PLUS!, Internet

Microsoft Worldwide Training Internet Explorer 4.0, Net meeting, FrontPage Express and Outlook

Microsoft Worldwide Training DirectX 5.0

Microsoft Worldwide training installing and configuring Windows NT 4.0 server in a heterogeneous LAN

Microsoft Certified Product Specialist

Microsoft Certified Professional

Microsoft Certified Systems Engineer

Microsoft SQL 6.5 Certified

Windows NT 4.0 Server Certified

Windows NT 4.0 Workstation Certified

Windows NT 4.0 Enterprise Server Certified

Networking Essentials Certified

TCP/IP Certified
 
 

Education 1989 -1991 University of California at Los Angeles Los Angeles, California

1991-1993 University of Oregon Eugene. Oregon

B.A Business Administration Degree University of Oregon

References available upon request
 
 

PLEASE REQUEST RESUME FOR DETAILS:

OBJECTIVE:  To perform the duties of an Engineer where an innovative, self-motivated
                                individual is preferred.

EXPERIENCE
"COMPANY NAME" Pharmaceutical Division
Dec. 1996-
Plant Engineer, Utilities Department

*Responsible for the safe operability and maintainability of central utility systems, keeping track of equipment performance, preparing reports and studies, providing technical training, Projects and Plant Engineering
*Coordination and implementation of validation, construction activities, capital projects, and purchasing of technical equipment
*Work extensively on Mechanical Integrity Programs, Process Safety Management, and Process Safety Systems
*Assisting in start-ups, trouble-shooting, coordinating with outside utilities

Sep. 1994-  Dec. 1996

"COMPANY NAME" Pharmaceutical Division
 Sub-Supervisor, Utilities Department

*Operate, maintain, and repair steam and hot water boilers
*Operate, maintain, and repair facility systems including compressed air, soft water, vacuum, and   various other systems
*Operate, maintain, and repair critical WFI, USP PW, Distilled, and Boiler water systems

Oct. 1992-Aug. 1994  Third Engineer
U.S. Navy, Military Sealift Command

*Perform the duties of a senior watch personnel
*Operate, maintain, and repair main and boiler and diesel propulsion plants, and repair steam and diesel power generators
*Operate, maintain, and repair HVAC&R systems, repair sewage processing, oil purification, and various other systems
*Supervise unlicensed personnel in the Engine Department

EDUCATION  Bachelor of Science - Marine Engineering
   California Maritime Academy
   Vallejo, CA Graduated July 1992

TRAINING   California Maritime Academy
Completed three 10-week training cruises aboard the Training Ship Golden Bear
Operate, maintain, and repair all aspects of a 7800HP steam propulsion plant
Participated in a two-week management internship at Military Sealift Command, Washington D.C.
Completed 600 hours of “hands-on” lab courses

LICENSES U.S. Coast Guard Third Assistant Engineer
 Steam and Diesel Vessels of Unlimited Horsepower
 National Association of Power Engineers
 Third Class Engineer
 Environmental Protection Agency
 Certified Universal Technician, HVAC&R

CERTIFICATES Automatic boiler control, Advanced fire fighting, CPR, Emergency Response Team member, and Lifeboat endorsement, Volunteer Fire Fighter,

PERSONAL:
                    Family Oriented
                   Athletically Inclined
                   Eager Learner                                tt

PLEASE REQUEST RESUME
FOR DETAILS:
CONTACT INFORMATION:

Objective: A challenging career as a Computer Systems Hardware Analyst.

Qualifications:

þ Identified problems, diagnosed causes and determined corrective actions.
þ Developed layout and installation of new system or modification of existing system.
þ Excellent attention to detail.
þ Ability to master new procedures and techniques quickly.
þ Effective training skills.
þ Maintained between 96% and 98% accuracy rating on materials shipped.

Experience: Mack Trucks Hayward, Ca
 Shipping and Receiving Clerk 7-73 to 1980
þ Counted, weighed and measured items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders and other records and to ensure that shipments met specifications.
þ Assembled, packed and sealed containers, determined method of shipment and affixed shipping labels, special instructions and postage on packed cartons.
þ Unpacked and examined incoming shipments, rejected damaged items, recorded shortages and corresponded with shipper to rectify damages and shortages.
þ Maintained inventory of shipping materials and supplies.
þ Operated tier-lift trucks and handtrucks.

 Bank Of America Livermore, Ca 94550
 Shipping and Receiving Clerk                                  July 13, 1981 to June 1985
þ Promoted from assistant receiving clerk to receiving clerk in 6 months.
þ Counted, measured and weighed items in incoming shipments to assure conformity to bills of lading and invoices.
þ Examined articles for defects and sorted them according to extent of damage.
þ Recorded factors causing goods to be returned.

 Bank  Livermore Ca, 94550
 COMPUTER REPAIR & SER FURNITURE TECHNICIAN        June 1985 to April 1, 1999
þ Developed layout and installation of new system or modification of existing system.
þ Evaluated need for security and access restrictions in order to determine hardware configurations.
þ Entered data into computer terminal to store, retrieve and manipulate data for analysis of system capabilities and requirements.
þ Met with data processing installer to determine the impact of proposed changes in hardware and software on computer operations, MAKE SURE ALL MACHINES ARE YK2 COMPLIANT.
   Supervised and coordinated workers engaged in applying finishing coats of liquid mixture of    paint, varnish, solvent and stain to wood furniture surfaces.
þ Conferred with supervisors of other departments to coordinate flow of materials and products.
þ Determined finishing materials required for operations and requisited materials from supply area.
þ Wrote, designed and produced bay area quality control management log sheets.
þ Demonstrated effective leadership and encouraged team concepts.
þ Demonstrated skillful communication and negotiation skills when dealing with air quality management.

Education: Valley High School Dublin
 High School Diploma, carburetion tech, Computer courses Livermore  1973
depot university 1989 -1999
þ Was instrumental in restack, converting systems from  dos to windows 3.1,95, now 98 windows.
þ Learned all aspects of dos programs, as well as windows.
      Enrolled in advanced courses in Toastmaster International, became CTM IN SEVEN    MONTHS.

PLEASE REQUEST RESUME FOR DETAILS:

SUMMARY: Providing Legal assertiveness on a variety of civil and criminal matters with emphasis on alternative dispute resolution and facilitated mediation. Offering In-House Counsel and other technical support to corporate clients.

Prior consulting on manufacturing and marketing solutions to production problems, incorporating existing technology and implementing advanced manufacturing methodologies. Metallurgical Engineering (BS--Wayne State University);

State of Michigan Bar License (JD--Detroit College of Law at Michigan State University). Certificate of CDRP Mediation Training (Oakland Mediation Center) and Federal Workplace Mediation Training (Atlanta-Georgia Judicial Training Center).

                    BUSINESS EXPERIENCE

Candidates Name:, P.C. (1992 to Present). Solo Practitioner specializing in areas of alternative dispute solutions and facilitated mediation, civil and criminal matters, mental health, juvenile and probate appointments, business contracts/issues and employment disputes, and a variety of other legal matters. Providing In-House Counsel support to corporate clients.

****** & ASSOCIATES, (1991 to 1995). Providing engineering, project management & legal support for industrial applications (Automotive, Military, Construction). Recommend technological resources, whereby quality products and services are realized at competitive costs. Providing feasibility studies for the transfer of technology, products and services among world markets. Client confidentiality protected.

DIVISION MANAGER, *****. Directed new product development and applications, provided marketing/sales support for automotive die-castings. Incorporated existing technology and recommended advanced casting methodologies.

ENGINEERING SPECIALIST, Name of Organization. Group Leader for materials and process selections in design, development, and manufacturing of gas turbine engines. Managed manufacturing programs incorporating superalloy applications of aluminum, nickel, titanium, and multiple property rotors. Patents Awarded.

STAFF QUALITY CONTROL ENGINEER, FORD MOTOR CO. Launched new automotive engine parts through all production phases. Acting Quality Control Laboratory Supervisor for Michigan Casting Center.

PLEASE REQUEST RESUME FOR DETAILS:
 

OBJECTIVE:

A permenant position with a progressive manufacturing company.

PROFILE:

h Electrical designer: (DC drives, AC inverter/flux vector, CNC control,
PLC systems)
h Strong troubleshooting ability
h Supervisory skills
h Multiple project management
h Organized and self starter
h Detail oriented with excellent communication abilities
h Strong mechanical aptitude
h Knowledgeable in a wide variety of software applications

EXPERIENCE:

COMPANY NAME:., CITY, New York
10/89 - 03/99
OEM manufacturer of welding positioners & CNC cutting machines
Electrical Designer

h Design machine control circuits for the welding and cutting machine
industry
h Create  ladder, wiring and schematic diagrams using AUTO CAD Release 13
h Write & debug programmable ladder logic programs
h Troubleshooting, maintenance and repair of machines local and across the
United States
h Support manufacturing personnel with electrical inquires
h Assist customer service with phone inquires
h Structure Bill of Material, AFTEC, MRP system
h Create operation manuals

COMPANY NAME:., , Buffalo, New York
3/89 - 10/89
Architect and Engineering Firm
Electrical Draftsman

h Prepare one line power distribution diagrams, single & 3-phase
h Receptacle and lighting layout
h Fire indicating circuits
h Adhere to NEC design specifications
h Industrial/Commercial, Educational

COMPANY NAME:.,  Buffalo, New York
01/89 - 3/89
OEM manufacturer of climate control units
Electrical Designer

h Design instrument control panels
h Create system ladder diagrams
h Maintain, test, troubleshoot & repair of climate control panels
h Quality control checks
h Field supervise installation

EXPERIENCE CONT:

COMPANY NAME:., , Williamsville, New York
09/88 - 01/89
Electrical contractor
Electrician

h Project management
h Wire various types of circuits: (security, fire, lighting, receptacle,
fan motors and dampers)
h Mount & wire distribution panels, run conduit
h Maintenance, troubleshooting and repair, single & 3-phase
h Industrial/commerical/county/residential

COMPANY NAME:.,  Tonawanda, New York
03/86 - 09/88
Life Safety Systems Company
Systems Designer

h Design microprocessor based systems: (card access, sound equipment, life
safety, CCTV
prison security, nurse call notification)
h Supervise installation
h Multiple project management
h Troubleshooting and repair

COMPANY NAME:., , Blasdell, New York
1/78 - 3/86
Owner/operator
Mechanic

h Operated
h Managed
h Service automobiles

EDUCATION:

        Genesee Community College Contract Course
1996
        Math skills/algebra
        Certificate of completion

Advanced Training Center
1980
        Data Processing Technician
Certificate in data processing repair

Frontier Central High
1978
        Graduate with high school diploma

        Potter Road Vocational
1978
        Minor in residential electricity

REFERENCES:

References will be available during a personal interview.

Experience Summary

Hardware: IBM, PERCETEL, NCR, NIXDORF

Operating Systems: ORACLE, MVS/ESA, MVS/XA, UNIX, CICS, DOS/VSE

Database: UNIX, IMS/DB, IMS/DC, CICS, VSAM, VTAM, DB2, TOTAL, SUPRA

Software: HTML, SAP/R3, SAP/R2, ABAP/4, REPORT WRITER, SAPSCRIPT, SAP BAR-CODING, ABAP QUERY, SAP/SQL, DB2/SQL, SAP/TOPCALL, SAP/RIGHTFAX, UNIX SCRIPTING, VERTEX, CAO, UPI, SUPRA/SQL, JCL(IMS), JCL(CICS), JCL(DOS/VSE), COBOL I & II, DLI, MANTIS, RAPS, ROSCOE RPF, MFS, ASSEMBLER, VISUAL BASIC, dBASE, CLIPPER, MS/ACCESS, LOTUS Notes, Webtricity Graphic Web Design.

Network: NETPASS, NETVIEW, ICCF, TPX2

Editing Systems: TSO, SAP, MANTIS, ROSCOE

Experience: SAP Senior Business Systems Analyst/Process Systems Analyst with 13 yrs IS experience, 7+ yrs configuration, developing, implementing, conversions, training & support of SAP/R3 and SAP/R2 products for all areas: Materials, Sales, Production Planning, Purchasing, Financing, Costing, Projects, Assets, WorkFlow, Vertex and Basis System. SAP technical proficiencies: Functional setups, ABAP/4 Programming, Sapscript, ABAP/Query, Bar-coding, User Exists, Faxing in SAP, Unix Scripting. Technical experience in UNIX, ORACLE, IMS, CICS, DOS/VSE, COBOL, DB2, TSO and JCL. Work experience with Transportation, Oil, and Manufacturing industries. Excellent analysis, communication and team leadership skills.

SAP/R3 Modules:  SD, MM, FI, CO, PM, PP, AM, QM, PS, WF.

SAP/R2 Modules:      RM, RF, RV, RA, RK, RI, RS.

Specialty (SAP/R3):  Configuration of all modules with reference to reporting issues.
 Sapscripting(Driver & Graphics), Report Writer, Hi-Tech Abap4, SD, MM, FI.

Address:
Telephone:
Fax :

Resume HTML:
E-Mail:
 

Education:

Infocus Computer College  - Diploma in Personal Computers
Computer Skills Academy    - Diploma in COBOL Programming
ComCon Training(QDATA)  - Project Management
 - Joint Application Development
Ernst & Young - Business Analysis Techniques
 - ADW/AWS Methodology

Over 3000 hours in other IS related topics

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SAP Education:

RS010-Sap Technology RS311-ABAP/4 Data Interface
RS030-SAP under IMS RS312-ABAP/4 I/Reporting
RS120-Tuning under IMS RS315-ABAP/4 Query
RS210-Basic SAP dialogue RS330-Data Dictionary
RS310-ABAP/4 Programming RS500/10-SAP Systems Maintenance
SAP/R3-ABAP/4 Data Dictionary

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Employment History:

1998 December   Developer, Web Design & ECommerce Specialist (Part-time)
  - HTML, Dynamic HTML
Present    COMPANY NAME: - ECommerce (Fairfax VA)

Responsibilities as Developer included:
- Setup of Ecommerce
 - Arrange and setup of Bank Accounts, including Merchant Bank accounts
 - Registration of Website
   - Secure Website setup
   - CyberCash or Authorizenet real time services setup
- Design of Webpages
   - Creation of Stores with Shopping Carts
   - Graphic Design, photo filtering and merging.
   - 3D and 2D Design
   - Animations
   - Sound inclusions.
- Advertising
   - Banner setups
   - Link Exchanges
   - Listing setup
   - General Advertising

1996 July SAP Senior Business Systems Analyst/Process Systems Analyst
  - SAP R3 Rel 4.0b with Oracle
Present    COMPANY NAME: (Fairfax VA)

Responsibilities as SAP Developer/Consultant included:
- CONFIGURATIONS
 - Output Determination
  * Materials, Purchasing, Sales/Distribution
 - Closing/Resetting Accounting/Material periods
 - Problem Solving
- INTERFACES
   - Conversions
     * Customer Master, Accounts Receivable Open Items, Material Master, Maintenance Items, GL Accounts, Valuation Classes, Work Center conversions.
 - General Interfaces
  * VGLIMS - Interface to upload Lab Results & Release Lots to Finished Goods
  * Klein-Schmidt Railage Status
- GAPS
 - User Exits
 - SAP 4.0b/NT 32bit Graphical interface with programming Visual Basic 5.0 plugins.
 - Report Writer
   * SPI (Society of Plastics Industry) reports, multiple levels, various groups.
   - SAPscript (latest 4.0b/NT with 32bit graphical interface).
  * Invoices(Multi-Divisions & Countries), Purchases Orders, Material Bar-codes Cards & Labels, Work Order w/Close-out, WriteFax setup for faxing, BOL, Material Slip & Issue pick lists
 - General
     * Month To Date Reports, Open item Analysis, Tax reports, Maintenance Task lists, Equipment type failures, Invoice Processing, SAP vs. External file comparisons, PO to Goods Receipts creation, Table ESSR status reports, Rail Car Tracking, Credit Master, Sales reports, Traffic & Production lists, Cust. Open item Analysis, Work Orders, and General Customer Reports
  * Setup of Mobil Standards for reporting.
  * Setup of table TVARV and report for updating TVARV, for variable information for entire SAP system.
 - Specialty Function Modules
  * Conversion Routines, Enqueue & wait processes, User Exits
- UNIX
 - Unix Scripting
 - Setting up of Batch Jobs
 - Setting up of RightFAX Fax utilities
- DATA TRANSFER
   - Between network and UNIX machines, using N/S Folder & Rapid Filer
- ABAP4 QUERY
 - Training
 - Setting up of all Mobil’s Functional Areas, Purchasing, Materials, Sales, Finance etc.
 - Authorization and setting up of User Groups

1996 February SAP Analyst/Consultant - SAP R3 Rel. 3.0c with Oracle
1996 August  COMPANY NAME: - Manufacturing

Responsibilities as SAP Analyst/Consultant included:
-INTERFACES
   - Conversions
     * Sales: Analysis
     * Purchase Orders (ME21): Coding and testing of Abap's
     * Service Orders (ME21): Analysis, design, setting up of spec.'s, coding and testing
     * Accounts Payable(FB01): Analysis, design, setting up of spec.'s, coding and testing
     * Goods Receivable: Analysis(MB01), design, setting up of spec.'s, coding and testing
     * WIP-Production Orders( CO01) & Confirmation(CO11): Analysis, design, setting up of spec.'s, coding and testing
     * Goods Issue & Goods Receipt against Production Orders (MB1A & MB31): Analysis, design, setting up of spec.'s, coding and testing
     * Serialization(IQ01): Analysis, design, setting up of spec.'s, coding and testing
     * Clearing of Inventory (MB1C): Analysis, design, setting up of spec.'s, coding and testing
     * Credit Card (New Transaction): Analysis, design, setting up of spec.'s, coding and testing
     * Delete Routings(CA02): Analysis, design, setting up of spec.'s, coding and testing
     * Secondary Cost Elements (KA06): Analysis, design, setting up of spec.'s, coding and testing
- GAPS
   - WorkFlow
     * COD : Analysis, design, setting up of spec.'s, coding and testing
     * Credit Card: Analysis, design, setting up of spec.'s, coding and testing
   - VERTEX
     * Reconciliation reports

- DATA TRANSFER
   - Between AS400 and UNIX machines, using N/S Folder & Rapid Filer

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1995 August SAP Consultant - Contract (Rel 4.3 & 5.0)
1995 December COMPANY NAME: - Manufacturing, R/2 Basis, RV, RF, RK, RA ,RM-PPS, RM-MAT,
                                                                                   RM-QSS, RM-INST

Responsibilities as SAP Consultant included:
- SAP Technical support to programmers.
- SAP Business consulting for accountants and managers
- Modification of SAP Supplied software
- General problem solving and streamlining of their production system
- Assist in upgrade from release 4.3 to 5.0, and in the creation of a whole new system for an additional company.
- Setting up of Interfaces to extract data from one production system to other companies for :-
  Material masters(TJ10), Customer masters-Accounting(TS09), Customer masters-Sales(TS16),
  Creation of Sales Areas(TS19), Sales  Info records(TV11), Customer Orders (TA01)

1994 June Systems Analyst - Contract
1995 August COMPANY NAME: - Manufacturing, RM-PPS, RM-MAT, RM-QSS, RM-INST

Responsibilities as System Analyst included:
- Analysis, design and programming and related functions, including the use of DB2, for Material management, purchasing, purchase requisitions, orders, quotations, vendor information, inventory,  warehouse management, bills of material, MRP's(Material requirements Planning) and plant maintenance.
- Team Leader for Technical Change Control Project.
- Development of unique program which enables the user to control report lay-outs, fields used, column headings, multiple sort sequences, etc.
- Development of End-User report requirements
- Creation of batch reports using CAO
- Creation of UPI(Universal Portable Interface) reports, including EDI.
- Modification of SAP standard reports i.e.: TX30, On-line purchasing print system

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1993 March Analyst Programmer - Contract
1994 June COMPANY NAME: - Oil and Petroleum, RF, RK, RK-P, RA

Responsibilities as an Analyst Programmer included:
- RF General Ledger, report writer , sets, variants and currency conversions.
- RK-P Reports for project hierarchy, settlements, project expenditure, budgeting, investments, refinery, planning, project events, funds overview.
- RA Reports for Asset locations, table loads, audit trails, tax, and depreciation.
- Changes to SAP standard reports i.e.: RIPPOS41 TC50/TC53
- Creation and changes to :- Screen Painter Dynpro's, Transactions, Control Blocks, Menu's, Tables, Documentation
- Set up of, support and training for ABAP/4 Query.
- On the job training ABAP/4 programmers

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1991 April Analyst Programmer
1993 January COMPANY NAME: - Transportation, RF, RK, RA, Basis System

Responsibilities as an Analyst Programmer included:
- ABAP/3 & ABAP/4 Development, analysis , design and programming.
- Table setup and maintenance
- Development of many interfaces into and out of SAP.
- Preparing JCL for batch processing
- RS Basis system maintenance, monitoring and problem solving
- Support of Basis system upgrades, put levels and installations.
 

1991 January Analyst Programmer
1991 March Aegis Insurance

Responsibilities as an Analyst Programmer included:-
- Analysis program and design of insurance based systems using Cobol, Mantis, Unix, Total and
  Supra.

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1990 January Personnel Consultant/Director
1990 December COMPANY NAME: - Personnel Consulting.

Management of company and personnel consulting for mainly computer related positions.

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1985 January Clerk/Trainee Programmer/Batch Programmer/On-line Programmer
1990 January COMPANY NAME:

Started as a clerk and worked up to programmer level using Cobol, DB2/SQL and IMS for
Transportation related programs, including DBA related functions.

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1983 January Medic
1984 December South African Defense Force

PLEASE REQUEST RESUME FOR DETAILS...

Work experience
*********** crane and hoist From 3-17-97 To 4-9-99
Repair overhead cranes and hoists in shop as well as at the customers location. Assist in the building of new systems

***********.                  From 3-94 to 3-97
Repair overhead cranes and hoists in shop as well as at the customer’s location.  Assist in the building of new systems
********                       From 6-92 to 3-94                                Work as a Maintenance man, keeping industrial equipment up and running.
NAME AND LOCATION OF PRESENT EMPLOYER
NAME AND LOCATION OF FORMER EMPLOYER
NAME AND LOCATION OF FORMER EMPLOYER is a major meatpacking house. They process 1000-2000 head of cattle a day

I also worked as a job shop machinist, tool and die repairman, and electrician from 1978-92

I attended Otsego High School and graduated in 1975, then attended Kalamazoo Valley Comm.Col. for about 2 years studying Electronics.hydrolics ,industrial power systems, and machining.

I am a  ********** years old. My hobbies include playing guitar and snow skiing.

April 14,1998

Dear Prospective Employer,

In the interest of exploring employment with your organization, l have enclosed my resume for your review. Specifically, I am seeking to utilize my 16 years professional talents in customer service industry.

My strong work ethic and attention to detail would prove extremely valuable to a company that makes customer service its top priority. I am self-motivated and energetic and communicate well with customers, staff, and management to get the job done.

Please contact me directly to arrange an interview, or for further information. I plan to permanently move to Kauai in June of this year Thank you for your time and consideration.

Sincerely,
 
 

Angela *********

RESUME OF QUALIFICATIONS:  PLEASE REQUEST FOR DETAILS..

Home:
Work:

JOB OBJECTIVE

A position utilizing a full range of professional talents in Business Administration,
Communications, Organizational Skills, Leadership, Human Relations, and that offers potential
for career advancement.

EDUCATION and SKILLS

California State Polytechnic University, Pomona, CA.

Degree'. Master of Business Administration, with Honors Beta Gama Sigma         June 97
Degree'. Bachelor of Science in Business Administration. Operations Management   June 89

Computer Skills: Proficient on Macintoch/PC with latest Excel and Word.
Solid written and oral communication skills; Fluent in Greek.

EXPERIENCE
Senior Financial Controls Analyst  **********., CITY, CA Jan 97 - Present

• Provide business support for Major Aerospace Program.

• Perform complex, high-value finance activities to support programs.

• Analyze existing and potential finance processes to develop, implement finance
products and services. Create monthly variance reports for management.

Senior Art Consultant  Art Gallery, Honolulu, HI                  Aug 94 - Aug 95

• Communicated successfully with clientele and business associates in a fast paced
work environment.

• Responsible for effectively managing, maintaining, and pro-actively developing sales
business.

• Responsible for direct customer service and sales to a wide range of clientele.

Substitute Teacher Substitute Personnel Services. Honolulu. HI         Aug 93 - Aug 94

• Instructed in various private schools on Oahu.

• Experience in cooperative learning, lecturing, discussion, and group management.

• Adaptability and good judgment in dealing with students, teachers, and directors.

Operations Manager/Owner Automobile Dlshp, Fontana, CA           Feb 88 - Aug 93

• Founded and managed entire auto sales business operations.

-• Worked efficiently in decision making and problem solving.

• Negotiated sales transactions, calculated financing, and prepared contracts.

Operations Manager Metal Fabrication Co., South El Monte, CA  Jan 82 - Jan 88

• Deal professionally and effectively in a business environment with employees, clientele.
and business associates.

• Responsible for controlling accounts receivable, accounts payable, and inventory.

• Implemented and maintained computer systems.
 

PLEASE REQUEST RESUME FOR DETAILS:
 

  PLEASE REQUEST RESUME FOR DETAILS:

OBJECTIVE

Seeking a position in Logistical Management

SUMMARY OF QUALIFICATIONS
Over ten years experience in logistical management, supervision, training, and administration. computer knowledge of MS 98/95, MS Office 97 and MS Internet Explorer.  Formally recognized for excellent job performance by receiving  two Meritorious Service Medals, four Army Accomendation Medals, one Army Achievement Medals, and nine Good Conduct Medals for exceptional self-discipline and conduct.

LOGISTICAL  MANAGEMENT

Established and directed supply and inventory control management functions. Maintained property accountability under manual and automated systems.  Responsible for inspections, technical assistance, funding, and training of supply personnel.  Advised and briefed senior officers on logistics matters. Analyzed data, reports, and cross-referenced information for accuracy.

SUPERVISION

Coordinated logistical activities with other elements in management and service departments.  Supervised numerous military and civilian personnel in performing logistics and related service operations such as transportation, property book procedures, inventory and location surveys, and property disposal.

TRAINING

Trained personnel in the management of stock control and accounting, property accountability procedures, procurement, inventory control, and financial management. Provided technical assistance visits and inspections to other division's and departments.

ADMINISTRATION

Reviewed and annotated changes to equipment status reports.  Maintained files of personnel authorized to receive supplies and equipment.  Maintained property hand receipt documents, clothing records, and work order files.

RELATED EXPERIENCE

            Senior Logistician, U.S. Army. Fort Stewart, GA, 1998 - Present
            Assistant Installation Manager, U.S. Army, Korea, 1997 - 1998

            Assistant Installation Manager, U.S. Army, Hunter Army Airfield, GA, 1996 - 1997

            Logistics Manager,  U.S. Army, Fort Stewart, GA, 1993 - 1996

            Facilities Engineering Employee Relations Manager, U.S. Army, Fort Polk, LA, 1993 -93
            Senior Logistics Supervisor, U.S. Army, Germany, 1991 - 1993

EDUCATION

            Certificate, Advanced Strategic Studies & Operations Course, U.S. Army 1988

            Certificate, Inspector General's Course, U.S. Army 1985

            Certificate, Contracting Officer's Course, U.S. Army, 1983

            Certificate, Advanced Supervisory Management Course, U.S. Army, 1990