SERVICES OFFERED

Multimedia Presentations, Multi-platform Technical Software/Hardware Documentation and WWW Information and Content Development:
Custom-designed information products, presentations and procedures for novice through advanced decision-makers and users.

· Technical writing, editing, indexing, manual updates and revisions
· Analog-to-digital, streaming video and still image file conversions
· Pre- and post-production, offline digital video services.
· Batch-text formatting and image conversions (MS Word or Frame to HTML and/or Adobe Acrobat)
· Style guides, documentation plans, graphics preparation (diagrams, charts, schedules, CAD, data modeling)
· Project coordination and management
· Corporate web site content development and format conversions
· Content migration planning and mapping
· Online help authoring
· Foreign language translation and localization services
· Internet/intranet/extranet web page/site re-design, restructuring
· Electronic commerce components
· Training materials, trade show demos and courseware development
· QuickTime movies, QTVR virtual reality productions
· Logo and banner animations

Can work as a W-2 onsite or offsite employee or as a W-9/1099 vendor/contractor/consultant.  Can travel.

    BUSINESS TYPE I manage and operate a multimedia, web content and computer software documentation services bureau in Kailua, Oahu, Hawaii after 17 years working out of Palo Alto, California.

    EXPECTED TASKS Converting notes, text, images, voice and audio clips, or video clips into usable formats for presentations on the web, in print, for database searches and in short QuickTime movies.  We help Intranet and extranet operators, plus tourism vacancy sellers and are open to any suggestions as to other mutually agreeable possibilities.

    WORK EXPERIENCE Corporate staff and mostly team consultant roles on a wide range of software, hardware, and consumer electronics product development and introduction projects.  I have participated both as an engineering team member and as a documentation expert.  I have worked in software marketing and engineering/development units, technical support, and in the operations departments of many Fortune 100 and major NASDAQ listed companies.  I have also worked for NASA and the Office of Naval Research.

    PRIMARY ROLE We test, troubleshoot, verify, break down and simplify complex information into understandable language - both in US English and for foreign language translations (localization) for our clients.  Our work often helps our clients to better understand and manage the flow of internal company technical information.  We do this by identifying and intelligently linking all of our client's relevant, designated computer-bound resources and references.  We plan, convert or deconstruct, if need be, edit, pre-produce, modify, re-order, polish, link and present various kinds of marketing, engineering and administrative information.

     SECONDARY ROLES We assess troublesome situations and recommend cost-effective, reliable strategies and solutions.  We plan, create and modify presentations, documents, specifications and reports, create cutting edge documentary / corporate product demonstrations, video training pieces, trade show demo loops, and unique creations.  We do the *little things* to assure successful, timely deliverables.  We also link data and knowledge bases to users and their interfaces through instructions, descriptions, and communications tools.  We also provide telecommuting guidance and training enabling human resources to fully participate from offsite locations.  Our alliances and partnerships with web professionals enable us to also provide attractive, reliable, modular web sites and their backbones.

CLIENTS AND
EMPLOYERS

1998 Multimedia Coordinator
Organization Name: SLICE: ISLLC/Office of Naval Research Project,
Honolulu, Hawaii (San Diego, CA HQ)
Troubleshot and helped to install multi-platform streaming video applications.  Produced view graphs for high-level presentations.
Digital stills and video, Photoshop, PCMCIA, PCAnywhere, Margi and Dazzle video cards, MS PowerPoint, Window98, Solaris environment.

1998   Information & Publications Manager
Organization Name:, Inc., Kailua, Hawaii (Sunnyvale, CA HQ)
Managed, planned, wrote, edited and produced user, training and reference documentation for NT/Visual FoxPro/intranet telephony billing and management products.  Used Visual AccessAbility, FoxPro, FrameMaker, MS Word, Visio, RoboHELP/WinHELP environment.

1998   Senior Documentation Consultant
  Organization Name:, Web Site Engineering, Cupertino, California
Researched and wrote technical specifications document for three IBM electronic commerce PC ordering modules, prepared style guide, trouble shot Adobe Acrobat PDF file conversion methods.  Microsoft Word, CGI, DCE, PCOrder, Acrobat 3.01 environment.

1997-98   Senior Documentation Consultant
  Organization:, Inc., Engineering Documentation Services, San Jose,                                         California
Edited data warehouse product User Guide, extended glossary, prepared style guide, trouble shot Adobe Acrobat PDF file conversion methods.  FrameMaker 5 and 5.5, Acrobat 3 and 3.01 environment.

1997   Senior Documentation Consultant
  Organization Name:, Inc., San Jose, California
Researched and recommended templates and styles for new Style Guide and Documentation Plan. Converted and revised Roam Free User Guide.  Used Adobe FrameMaker, MS Word, Netscape.

1997   Senior Documentation Consultant
  Organization Name:, SunService Hardware Support Services,       Mountain View, California
Approved pre-sales checklists triggering installation of $3.5M Cray Research/Sun server.  Reviewed and recommended changes and notes for intranet-based approval  process and its publication.  Used CDE, JavaStation, Applix, PostScript, screen capture and diagram drawing tools.

1997   Senior Documentation Consultant
  Organization:., Internet Support Services, Redwood City, California
Researched, converted &  delivered hundreds of formatted final FrameMaker files to HTML pages for OnDemand intranet, internet and extranet product.  Used Quadralay WebWorks, MS FrontPage, Netscape Gold 3.01, FrameMaker 5.  Windows95/WindowsNT environment.  Supervised one junior writer.

1997   Senior Documentation Consultant
  Organization:., Engineering Documentation Services, San Jose, Ca.
Researched, wrote & delivered draft of Clear Logistics Depot Repair User Guide chapter.  Used Windows MS Word7, FrameMaker 5 for Windows and various screen capture and diagram drawing tools.

1997   Senior Documentation Consultant
  Organization Name:, Internet Support Services, Mountain View,                                               California
Researched, wrote & delivered topic presentation plan and 4-day schedule for SunService intranet, internet and extranet customer support services presented by Sun WWW support staff to variety of current and new customers.  HTML web page deliverables.

1997   Senior Documentation Consultant
  Organization Name:, Financial Support Services, Mountain View,                                                California
Researched and wrote user guide for internal Oracle financial database integration system using HTML, FrameMaker and HiJaak.

1996   Senior Documentation Consultant
  Organization Name:, Electronic Commerce Support, Redwood Shores,                                     California
Researched and wrote user documentation for newly developing electronic commerce system using Quadralay WebPublisher & FrameMaker.

1995-96   Senior Documentation Consultant
  Organization Name:., Santa Clara, California
Edited, wrote and delivered documentation for Finance, Engineering, Accounting and Sales, reengineered product tracking system.  Developed Reference & User Guide into Help.  Custom financial mgmt. system residing on Windows PCs from Oracle, Sequent, Cullinet databases.  Production tools:  MS Word6, RoboHELP, FrameMaker, MS Imager, Paintbrush, CorelDraw, ftp, Netscape/Lotus Notes/Internet connections.

1994-95   Senior Documentation Consultant
  Organization Name:., San Jose, CA
Designed, programmed, tested & delivered console operator online help system.  Converted User Guide and Console Operator's Manual into Help.  Custom PG&E-type energy mgmt. system residing on X Windows DECstation.  Production tools: X Windows OSF/1 HyperHelp, RoboHELP, FrameMaker, MS Word for Windows, Paintbrush, CorelDraw, tftp.  Connectivity: PC X Windows.

1993-94   Senior Documentation Consultant
  Organization Name:., Cherry Hill, New Jersey
Designed, wrote and edited client/server online help system for re-engineered SQL data warehouse database.  Produced: User Guide, Installation & Maintenance Guide, Training Guide and online Help.  Internal Business Decision System product using MS Windows, MS Access, SAS, Sybase, Paradox, FoxPro, Lotus Datalens, EXCEL SQL module, Sun SPARCserver, MVS, T1, LAN Server 3.0 and DDCS/2.  Production tools: Word for Windows, PowerPoint, Doc-to-Help, RoboHELP, HiJaak.  Connectivity:  Token ring TCP/IP.  Audience: Loan administration experts, MIS administrators, upper executives and other mortgage service managers.

1993   Contract Technical Writer
  Organization Name: Palo Alto, CA
Wrote and edited VPT Installation Guide.  Internal pricing product using PS+, OS/2, MVS, LAN Server 3.0 and DDCS/2.  BookMaster and Script.  Connectivity: TCP/IP, VM PWSCS, SNA, and SAA.  Audience:  System administrators.

1993   Contract Technical Writer
  Organization Name:, San Jose, CA
Wrote and edited Novell NetWare Distributed Storage Manager User, Installation, and Reference Guide.  Client-server product for a multi-platform environment: SunOS, AIX, OS/2, MS Windows, Macintosh, DOS and NetWare 3.11.  BookMaster and Script.  Connectivity: TCP/IP, VM PWSCS, SNA, and SAA.  Audience: System administrators.

1992   Contract Technical Writer
  Organization Name:, Palo Alto, CA
Edited and wrote CUSP Buttons Agents User Guide, MDI Programmer and Reference Manual and coordinated SPARCstation-Unix-GlobalView documentation lab.  GVX, Unix, X Windows, OpenLook, OSF/1 Motif environment.

1991-92   Lead Technical Writer
  Organization Name:
Wrote multi-platform developer's User Guide.  C, C++, MPW, ResEdit, Sade, MS Windows, Unix, Motif, X Windows, MS Word, MacDraw, FreeHand, DoDot, Capture environment.

1991   Contract Technical Writer
  Organization Name: Santa Clara, CA
Revised and wrote system administration documentation for high-level Unix and MS Windows networking tools.
Macintosh, Photoshop, DoDot, Sun SPARCstation environment.

1990   Contract Editor
  Organization Name:, San Jose, CA
Edited Unix X Windows User's Guide.  WordPerfect and Macintosh environment.

1990   Contract Technical Writer
  Organization Name:, Inc., IS & T Systems Architecture, Cupertino, CA
Revised and wrote documentation for worldwide multi-platform transaction processing system.  Used CASE tools, SilverRun data models, fiber optic networks, Kerberos authentication.

1986-90   Science Writer and Editor
  Organization Name:, Palo Alto, CA
Wrote original free-lance articles on new scientific developments in the energy and public utilities field for Newsletters and Executive Report.

1990   Contract Copy Writer
  Organization Name:, Inc., Employee Communications, Palo Alto, CA
Researched and wrote articles for worldwide internal employee news magazine.

1990   Contract Technical Writer
  Organization Name:, Campbell, CA
Rewrote Intel 82385/80286 Controller hardware manual for OEM distributor.  Wrote marketing literature for Tandem maintenance programs.  Created graphics for HP software manual.

1989-90   Contract Science Copy Writer
  Organization Name:, Palo Alto, CA
Researched and wrote articles and designed newsletters.

1989   Contract Technical Writer
  Organization Name:, San Jose, CA
Researched and wrote glossary for video/audio product.  Macintosh and MS Word environment.

1988-89   Documentation Consultant
  Organization Name:, Milpitas, CA
Wrote, edited and developed text/graphics for internal ECO Data Control/Analyst/Coordinator procedures.
Cullinet, Unix, MS Word, SuperPaint, MacDraw, RedRyder environment.

1988   Documentation Consultant
  Organization Name:, Pleasanton, CA
Wrote, edited and developed text/graphics for Informix internal inventory tracking system User Guide.  3B2, Unix, troff, MS DOS, SuperPaint, TIFF3, RedRyder environment.

1988   Marketing Communication Consultant
  Organization Name:, Santa Clara, CA
Prepared Strategic Plan for Communication/Design Group.  Set up Mac II workstations for publications, video, slide and art departments.  Responsible for budget, space-planning, personnel, promotions, sales strategies, teamwork and innovation.  Macintosh environment.

1988   Contract Marketing Copy Writer
  Organization Name:., Cupertino, CA
Wrote original data sheets for LaserWriter II product line.  Emphasized marketing pitch, features, benefits, and technical specifications.

1987   Documentation Consultant
  Organization Name:, Cupertino, CA
Tech writer for HP3000 Update/Revision of System Utilities Reference Manual - RISC upgrade.  HP150, WordStar, TDP, CML environment.

1987   Documentation Consultant
  Organization Name:
 Man-Vehicle Systems Research Facility, Moffett Field, CA
Wrote MIL-STD specifications for experimental Aircraft Collision Avoidance System. FORTRAN 77 and C code, custom avionics software, hardware and data links.  SEL, VAX, VMS, EDT, EVE, RUNOFF and Macintosh, Super Paint, MS Word environment.

1986-87   Marketing Communication Consultant
  Organization Name: Campbell, CA
Produced, co-wrote, and co-directed video loop for Las Vegas Consumer Electronics Trade Show, wrote marketing copy, photographed product, edited manual, promoted and sold product.  MS Word, Macintosh, MacDraw, MacPaint environment.

1985   Contract Technical Writer
  Organization Name: Test Generation Facility, Palo Alto, CA
Wrote and edited an array of technical specifications plus User Guide for new CAD Simulator/Tester intermediate Format Translator, Waveform Display and Editor with AI-Expert modules.  Sun3, Macintosh, Unix, EMACS, troff, nroff, MacPaint environment.

1985   Contract Technical Writer
 Organization Name:, R & D Data Communications, Milpitas, CA
Wrote and edited User Guide, System Manager's Guide, Installation Guide and Maintenance Guide for a RJE telecommunication system linking four computer systems: DEC VAX, APOLLO, Data General Eclipse, MV-AOS, Unix, EMACS, EVE, VMS environment.  Built product on ISO 7-layer datacom model.

1984-85   Senior Technical Writer
  Organization Name:, Sunnyvale, CA
Edited Controller and Subsystem installation/user manuals for IBM and Apple II micro computers.  Supervised illustration and publication process.  Targeted users were advanced to intermediate level.  WordStar environment.

1984   Contract Technical Writer
  Organization Name:, Santa Clara, CA
Wrote and edited copy, proofed illustrations for PBX-LAN systems.  IBM 3279 Script, GML, XEDIT environment.

1983-84   Contract Technical Writer
  Organization Name:., San Jose, CA
Edited four Business Basic Manuals:  Programmer's Guide, Utilities Manual, Executive Programs, and Reference Card.  Revised and tested new additions to software package.  Interfaced with engineers, programmers and management.  Advanced users.

1982-83   Operations/Technical Support Specialist
  Organization Name:, Palo Alto, CA
Operated 3033/3081 Mainframes with multiple controllers and high-speed modems.  SNA, bisync, async regional and world- wide data communications network.  Trained and wrote procedures.  Edited systemwide online major hardware and software manual.
GML, XEDIT and Script in a VM, CMS, XEDIT environment.

1979   Administrative Systems Analyst
  Organization Name:, San Francisco, CA
Liaison between PDP 11 Mini-Computer and the Properties Dept.  Modified and maintained custom Application program.  Tracked, audited and timed system-wide real estate acquisitions, architectural drawings, maintenance and construction projects, plus energy savings plans.

1977   Research Director
  Organization Name: - ABC, Inc., San Francisco, CA
Liaison duties: online sales and audience-polling application program/KGO staff and customers.  Documented sales positions for top management and outside clients.  Manned engineering boards, produced shows and screened calls during strike.

1976   Programmer Analyst Intern
  Organization Name: (now Chevron Cos.)
 Supply & Distribution/Operations Research, San Francisco, CA
Summer position in Computer Services Dept.  Wrote program modules and documentation.  PL-1, RPG, and IBM JCL.  IBM 370 Mainframe environment.

1974-75   Administrative Analyst
  Organization Name:., Oakland, CA (a Transamerica acquisition)
Sr. Reliability Analyst.  Maintenance and Engineering Dept.  Audited sub-contractors' overhaul reports and internal logs.  Charted and forecast key breakdowns.  Introduced math and statistical procedures.  Monitored 3 fleets of jet-airliners.  Supervised two.
Market Research Analyst.  Massaged numbers.  Documented financial and traffic data for pricing, statistical studies and CAB hearings.

1970-71   Teaching Assistant - Computer Programming Languages
  Organization Name:, Oakland, CA
Programming assistant instructor in FORTRAN IV and COBOL, concurrent with studies.

EDUCATION

A.M. Communication, 1981, Stanford University.  (Academic Fellowship)
Masters program in Filmmaking and Broadcast Production.
Additional doctoral level study in Theatrical Direction, Dance and Acting.  (Comedy thesis remaining.)

B.S. Business Administration, 1978, University of California, Berkeley.  (Academic Scholarship)
Emphases on Marketing and Applied Economics.
Computer Science and Interdisciplinary Science ‘minors

ACTIVITIES

  Senior Member - Society for Technical Communication, Silicon Valley Chapter
  Member - U.C. Berkeley Business Alumni Association
  Member - Stanford University Alumni Association
  Member - St. Mary's College High School Alumni Assn., Berkeley, CA
  Member - The HTML Writers Guild
  Past Managing Editor - Black Thoughts U.C. Berkeley Campus Newspaper
  Intercollegiate Frosh Football - Undefeated Team (Cal's last!)
  Volunteer Officer - Stanford Macintosh Users Group (emeritus)
  Volunteer Live-in Counselor - Autistic Handicaps, Berkeley, CA
  Volunteer Phone Counselor - YWCA Rape Crisis Center, Palo Alto, CA
  Volunteer Fund raising & Public Relations Radio Spot Copy Writer - California Conservation Corps
  Volunteer - Plugged In Community Computer Center, East Palo Alto
  Volunteer Platelet Donor - Stanford Apheresis Blood Center (last 8 years)
  Free-lance student - African and Afro-Cuban percussion
  Free-lance student - Classical and flamenco guitar

PERSONAL

Born and raised in Southern and Northern California.
· Mixed ethnic and racial heritage:  Cherokee, European (English, Irish, French, Swiss, Portuguese) & African (north and west), plus my brother is half Chinese.
· Three-sport athlete (football, basketball, track & field).  Ten athletic letters.
· Championships and honors in 3 sports: team and individual.
· Medaled in State High School Track & Field Meet: junior year.
· Earned all of college expenses through scholarships, grants and loans plus varied concurrent employment.
· Multiple national scholastic testings in 98th percentile (in English).

AVAILABLE EQUIPMENT / SOFTWARE / COMMUNICATIONS

  Sony 20- and 17-inch multiscan monitors
  Sony Hi8 camcorders (2)
  Sony DSC-F1 digital still camera
  Timbuktu Pro (remote login software and peer-to-peer PC to Mac connection)
  PCAnywhere (TCP/IP master-to-client PC connectivity)
  Video teleconferencing software with live whiteboard
  ISDN connectivity, FTP site
  Media 100le Vincent board - digital video offline editor
  Scanner, 30-bit color, OCR software
  Speech synthesis and voice recognition
  Nisus Writer, WorldScript, Unicode (foreign language translation bases)
  FrameMaker, MS Word, Quark Express
  Translation software for many languages
  NetObjects Fusion, Symantec Visual Page, Claris HomePage
  DeBabelizer, Quadralay WebWorks
  NetMedic Pro
  Specular 3D Web Workshop, Adobe Acrobat
  Photoshop, Painter, PageMaker
  JDK 1.2, Visual Cafe Pro, MS Visual InterDev Toolkit
  Microsoft Universal Developer Subscription Kit (all Microsoft developer software and language       kits)
  PageMill, SiteMill
  Visio Technical, RoboHELP/WinHELP developer's kit, TurboCAD 2D/3D
  MetaTools KPT Tools, Bryce 3D, Jag II, Hash 3D Animation
  Alien Skin Eye Candy, Stylist, Adobe Streamline
  Fractal Poser, Adobe Dimensions
  Specular Infini-D, Color It!, Macromedia FreeHand
  Macromedia Director, Studio Effects
  Adobe After Effects
  Macromedia Sound Edit 16, Deck II

Available upon request.
 Information  We have a great variety of communications gear and software that enables me to easily stay in constant contact with my clients, work group team members and subject matter experts.
· We use faxes, e-mail, telephoning, snail mail, e-telephone conference calls (PhoneFree, NetMeeting), live chat, live whiteboard, our own ftp site, live desktop video teleconferencing and remote logins directly to my clients' computers to exercise and access their software and personnel seamlessly.  Kinko's locally, nationally and internationally has high-end video- teleconferencing services if that particular need arises.
· We can significantly cut client costs normally associated with supporting in-house, onsite contracting and consulting.  There is no need to provide a cubicle, PC or workstation, licensed software, or telecommunications connectivity.  MIS/helpdesk support and face to face meeting times are decreased.
· Telecommuting is a great solution for innovative, deadline-oriented, cost-conscious managers and work groups and it also reduces freeway traffic!  Our commitment to excellence and practicality assures first class, on time tech writing, online help, data communications/networking, offline digital video editing, QuickTime movie clips, or a variety of competent web work for your projects.
· I am here in Hawaii after being recruited to undertake an interdisciplinary doctoral program in video kiosk technology at the University of Hawaii, Manoa - emphasizing genealogies and job banks for young people.  This program allows and encourages offsite telecommuting.

See also: url

PLEASE REQUEST RESUME FOR DETAILS:

Objectives

I am skilled in a variety of operating systems, MS Office, and LAN/WAN etc.  With a very successful career to date, seeking a new and exciting challenge.  Combining a wealth of experience gained from manufacturing, retail and the service areas, with strong sales and marketing skills, I have very highly developed communication skills which make me well suited to customer-facing, and management roles. I am looking to develop my company, Boston Developments, into a project resoursces company in 1999.

IT skills  & experience

Customer facing, team leadership, resource/project management, technical sales
PC Hardware: Compaq servers, IBM RS6000, Dell, IBM, Compaq, Hewlett Packard and compatibles, Complete hardware assembly, upgrades
Networking/Comms: UTP, Ethernet, 3 Com, Bay,
Operating systems:  Win 3.11, Win 95, Win NT 3.51/4 Novell 3.12, TCP/IP, Exchange
Applications: MS Office Professional (all platforms), MS Project, Netscape, Explorer
Training: MS Office, one-to-one or small groups - 1YRS EXP
Additional: Apple Macintosh, HTML programming, MS Access development

Accomplishments

1. Completed IBM training course in LANs/WANs achieving highest class combined theory and practical mark of 92%.

2. Began selling PCs in Sevenoaks in September 1993 achieving year-one turnover of £325,000.  Beat £50K monthly target in September 1994.  Grew the company to 5 outlets and £1.8M.

3. Created an extremely successful radio advertising campaign in 1993/1994 that increased sales threefold.

4. On-the-road selling sportswear I succeeded in beating all targets set, relating to volume and opening of new accounts in various markets, beating all previous company records.  I began with 50 accounts and left over 250 in territory.

5. Procured recording contract for a group who achieved some success in UK and Far East.

Employment history

July 1998 - Jan 1999  Organization           Project Manager/Team Leader

Head of the Boston Desktop Upgrades team upgrading their clients Organization News 2000 & 3000 terminals to NT4 and the latest Millennium Compliant applications. I have undergone a Organization training course and am now a qualified Reuters engineer. My work includes project planning, scheduling, monitoring and reporting to the technical head of the UKI division. I am responsible for a team of eight engineers upgrading and installing NT4 and Organization apps on machines within private banks and finance institutions throughout Central London.

May 1998 - Information Systems Group             Project Manager
Running two separate projects for the Music Alliance (Organization). Tasks include Y2K audit and analysis as well as a new domain/security implementation company wide. Role involves some hands-on NT Server/Exchange Server as well as full day to day organisation.

March 1998 - May 1998 Organization                          Y2K Audit Team Leader
Large scale Y2K audit project for Merrill Lynch at sites throughout the City plus several major European cities and Johannesburg.  Running a team of nine technical auditors working on a total of 6000 PCs.  Reporting to the Project Manager my responsibilities are to organise the team members, liaise with the Computeraid project team (Co-ordinators, Soft Auditors, Merrill Lynch management etc.) Additionally, I am responsible for producing targets and monitoring daily performance.

January 1998 - March 1998       Business Systems Group    NT Rollout Team Leader
Running a small team of six engineers implementing an NT4 rollout for Organization at sites in both England and Scotland.  Full responsibilities include LAN/WAN connectivity, organisation of six-man team to install 17 Compaq servers and over 500 clients.  NT4/95/Exchange/Outlook.

July 1997 - December 1997       Organization                Hardware/Software Engineer
Providing both hardware and software support on a number of sites in the South East, including Proctor & Gamble, Kimberly-Clark, Legal & General dealing with Compaq, Toshiba, Hewlett Packard, MS Win NT4, NT3.51, Win 95, Novell 3.11/3.12/4.11, Lotus Notes, MS Mail, MS Office etc.

August 1996 - July 1997             Organization                           NT Rollout Engineer
Working on prestigious IBM contracts for companies including NatWest (Windows NT 3.51 Roll-Out) and Boots (LAN and EPOS).  Responsibility for install teams & site auditing.

September 1993 - August 1996     Organization                 Sales Director
Committed to manufacture, supply and installation of desktop, portable computer solutions and LANs to small and medium sized companies from five outlets in the South East.  My responsibilities included sales and marketing in both the retail and corporate divisions, negotiating with clients at boardroom level and managing installation and support.

April 1990 - September 1993      Organization     Sales & Marketing Manager
Responsible for marketing and sales for the busy Bromley superstore computer supplier.  Reporting to the Marketing Director and the MD, my main areas of responsibility including increasing sales to corporate customers from Bromley, managing the company’s Europe-wide database and implementing sales and marketing initiatives throughout the group.  I set-up training seminars for branch managers and senior sales staff throughout the group.

Education

1979 - 1982   Birmingham University
  Degree: BSc Hons - Science of Resources

1972 - 1979 Bexley & Erith Technical High School, Bexley, Kent
  A'  Levels: Geography, Geology, History
  Eight O’levels including Maths and English Language

Education

B. Sc. Economics, University of Zagreb, Croatia ( diploma 1973 )

Seminar for young diplomats, Austrian Diplomatic Academy, Salzburg ( 1976 )

Languages

English, French, German, Italian, Croatian, Serbian

(understanding of all Slavic languages and Spanish)

Work Experience

Creative consultant for Ex Yugoslav TV show on Quebec ethnic TV - 1996 to date…

- I invented the show which is called ******* and speaks about how people from what used to be Yugoslavia adapt, live and succeed in Montreal. (My wife is the host and producer).

Manager, Company Name, Montreal - 1994 to date…

- Reporting to the President, my responsibilities include: supervision of the creative process for educational book-games, some writing and editing; assisting in all other aspects of business including marketing and financing.

Immigration Consultant - 1992 - 94

- Working independently, I provided help to immigrants and refugees in particular with political risk assessments and analyses of the political situation in refugee producing countries.

Diplomat in Federal Secretariat for Foreign Affairs of Ex Yugoslavia (Tito’s)

1975 - 1992

- I taught at a Diplomatic Institute

- From 78 to 82 served as third secretary in (Country) embassy in Washington DC

( provided political and economic analyses and background papers; was a visiting Prof. at several American Universities - GMU of N. Virginia in particular, where students voted me to be the best of the year)

- From 84 to 88 served as first secretary and consul in (Country) embassy in Ottawa.

- From 88 to 92 was posted in Secretariat in Belgrade. Last job: Director of the North American Department. I helped formulate and carry out a reform policy often at considerable personal risks ( American diplomats should remember,

2

among other things, that they tried for decades to introduce Peace Corps into (Country) and that I finally was the one who helped them do it; it took courage and skills to do it, for Peace Corps was branded a CIA front organization in communist system and who dared to defend it risked the same, which was a sure career killer and often way to jail). I worked closely with US diplomats and other reps. Was involved in visits by numerous US personalities - Bob Dole, Cirrus Vance, Sec. of the State Jim Baker, who made a historic visit just before the brake up of Ex Yu. I also worked on visits of heads of states and governments of many countries, and at global conferences, like meetings of the World Bank and IMF, Summit of the nonaligned countries. When US diplomats needed help, they came often to me, for they knew that I could help them get access to the minister, whom I personally knew, having served under his ambassadorship in Washington DC, and the PM whom I knew from the Uny in Zagreb. During this time I wrote several novels but published only one with the first independent publisher in Ex Yu. Other novels were judged too liberal and some outright subversive (a friendly advice was not to show them to anybody).

Researcher in International Labor Office(part of UN system), Geneva, Switzerland - 1973 - 1975

- I provided analyses of the situation in Eastern European countries. When my contract expired, I joined the Ex Yu diplomatic service, having seen what it was about and met some people who wanted to reform the system. While in Geneva, I was also a correspondent for the biggest daily in Zagreb - Vjesnik. My articles appeared in prominent places.

Attitudes and activities

I have always been motivated by desire to make my country a parliamentary democracy, having been in contact, from an early age, with foreigners at the Island of Hvar, city of Hvar, Croatia and later after working abroad. I also took inspiration from Plato who said that if "you refuse to get involved, you risk to have the power exercised over you by someone worse than yourself". I took considerable personal risks and was regarded as too liberal for a long time. It was only when reform started to be more acceptable that I was accepted too, but only until the extremists and extreme nationalists took over; because I was and still am a cosmopolitan person. It was at that point that I chose to immigrate to Canada. I was in contact with American diplomats too, but came to Canada because I had some money invested here. Now I very much wish to come to the US.

Until I was 25, I more or less regularly played water polo and soccer. I was an executive of the water polo club in Hvar and visited several European countries with this club as a player, coach and executive. I played and was involved with clubs in Geneva, Washington, Ottawa, Belgrade and now in Montreal. I spent my life in water polo and have great expertise in this field which I can teach others.

I get along well with people of different origins and education.

And if you are wondering if it is "those" companies candidate worked for...well, it is....Gotta see this one!!

Excellent Sales and Marketing Person in the HOT FIELD i.e. Cyberspace...
Please request resume for full details...

OBJECTIVE To obtain a challenging customer driven sales position that rewards excellence in Maui, HI.

8/97 - Current The ******* ** Atlanta, GA

Segment Manager

Manage electronic marketing internet project targeted to commercial segmented customer groups

Build value of web site as relationship builder, online business resource and call center for customers

******* ***** *******, a Southern Company Atlanta, GA

Commercial Marketing

Develop relationships and promote corporate marketing "Cities Program" throughout state and internally

Recommend energy savings and present options to city / education customers and internally

1/97 - 4/97 ********** Incorporated Atlanta, GA

Marketing Manager

Demonstrate Faxination software at trade shows and perform strategic presentation for attendees

Manage marketing/media relationships, trade shows, press coverage, advertising, create mindshare

11/95 - 1/97 ** *** Software, Incorporated Atlanta, GA

Regional Manager

Manage the complete sale of all ***** medical software, IBM hardware and networks to medical practices, Plan all sales and marketing efforts, conventions and sales trips in southeast and midwest territories, Address large groups, demonstrate and sell systems in territory to exceed monthly quota, Exceeded $300,000 in personal annual new system sales, awarded sales leader monthly and annually

6/94 - 4/95 ********** Incorporated Columbus, OH

Regional Sales Internship - Network Services Division

Organize sales training seminars and VIP visits for potential network clients

Manage incentive program for Branch Assistants and recognition for sales leaders

Product Marketing Internship - Information Service Division

Manage new vendor acceptance process and approve vendor marketing materials

Coordinate the first annual Independent Business Partner Conference for forum managers

6/92 - 1/94 ****** Marketing Corporation Rocky River, OH

Assistant District Manager

Interview, train, develop and motivate sales team of over 50 representatives

Address large crowds on many occasions, plan and lead sales workshops and meetings

Teach time management, closing strategies, product demo and evaluate individual performance

Led office to achieve $150,000 sales level and receive National Toppers Club Award

Field Sales Manager

Prospect customers, set up in home presentations and close sales of ***** products

Achieve 90% closing ratio, 80% phone set up ratio, and $200 average order

Created and managed over 200 accounts and over $35,000 in personal sales

Continually awarded sales leader, trips, leader conventions, bonuses and trophies due to sales results

EDUCATION The Ohio State University Columbus, OH June 1995

Bachelor of Science in Business Administration, Marketing with emphasis in Spanish, June 1995

Marketing GPA 3.5

Finance 100% of college education

ACTIVITIES: Pi Sigma Epsilon Professional Marketing and Sales, American Marketing Association Fraternity (Alumni Advisor, President), (Vice President of Alumni Affairs)

Delta Delta Delta Sorority (Public Relations Chair) Atlanta Passion Play Cast
 
 

Personel Data: Please request resume for contact data
 
 

Citizenship : german Age: 29 years

Place of birth : Cologne

Parents :

Brigitte Maier, born Thomas

Praktika June 1990 - April 1991

Bank Name

Los Angeles, California

July 1995 - October 1995

Company Name:

Cologne

Februar 1997 - October 1997

Universal Events GmbH

Hamburg

Education September 1975 - Juni 1979

Elementary School Cologne

August 1979 - January 1983

Private High-School

January 1983 - July 1986

Private School Cologne-Downtown

September 1986 - July 19897

1.degree in Administration

August 1989 - June1990

Economic College

Degree in Ecomomics, Administration & Business

Internship / Vocational Training

September 1987 - June 1990

e h s

Cologne

Industrial Accountant

Training on the job

March 1990 - December 1990

Larosé Ltd./Stollwerck AG

Cologne

Management Assisten /Trainee

College / University of Cologne

Master of applied sciences

Major : Human Resources, Marketing an

Traininer on SRP/R3

October 1994 - June 2000
 
 

Public Concept Releases

September 1998

Development for concept of nationwide anual events

Knowledge on foreign languages

fluent english

fluent german

good french & knowledge of spanish

Hobbies
 
 

European & U.S. culture and history

Development of the european community and

it's influence on the global market

sports of all kind

travelling

Employment Experience

(Name of Firm) Securities ·Office Manager

1996-Present Managed the daily operations of a registered securities branch office supporting over 75 Registered Representatives/Agents. Responsible for maintaining and ordering supplies, general facility presence and monitoring all applications and securities transactions. Oversees all compliance issues dealing with the branch office and the National Association of Securities Dealers (NASD) and the Securities Exchange Commission (SEC).

(Name of Firm) ·Corporate Public Relations Manager

1987-1996 Acted as corporate spokesman and responsible for development, orchestration and tracking of all public relations activities of parent corporation and six subsidiary companies.

·Special Projects Manager

Special assistant to corporate president. Responsibilities included public and international relations management, environmental affairs management, industry monitoring and research, legal support and industry liaison.

·Corporate Trade Show Manager

Responsible for pre-planning and on-sight management of all trade shows for parent corporation and six subsidiary companies. Trade show locations included United States, Canada, Mexico and Australia. Managed yearly budget of over $750,000.

·Marketing Manager- (Name of Firm)

Managed five product lines comprising over 50 products. Responsible for marketing research, developing marketing strategies, coordinating product introduction, promotion, advertising efforts and sales training.

·Senior Marketing Analyst-Major Pharmaceuticals Group

Managed product development, and subsequent marketing and sales promotions of entire pharmaceutical product line. Responsible for presentation strategies and personnel at national and state pharmaceutical conventions.

·Education Communications Specialist

Managed corporate speakers bureau. Responsible for producing educational and training materials. Assisted in creating customer incentive programs. Lecturer on various topics. Acted as corporate host for visiting customers, suppliers and dignitaries.

·Graphics/Audio Visual Specialist

Responsible for photographic needs of parent corporation and six subsidiary companies. Produced corporate video and slide productions. Assisted graphics department in idea generation, writing, design, layout and printing of corporate materials.

Additional Experience

· Darkroom Supervisor

Assisted college professors and graduate students in photographic preparation for publication in international journals.

·Photography Sales and Management

Assistant manager in two different retail photography stores. Responsible for sales, stock management and employee supervision.

·Firefighter

Served with the Springville Utah Fire Department on Engine Companies #1,3 and as Secretary/Treasure of the Springville Firefighters Association.

Education/Memberships/Licenses

Brigham Young University, Utah University of Georgia, Georgia

· BA Communications 1985 · Additional undergraduate study

· Three years graduate study (emphasis: Public Relations) (emphasis: Biological Sciences)

· Registered Representative, securities licensed Series 6,63. Member of NASD and SIPC.

· California Life Insurance License with variable authority.

· California Notary Public License.

Miscellaneous Experience

Sales

· Sales experience in the fields of Securities, Investments, Insurance, Photography, Dietary Supplements, Health and misc. products. Experienced in cold calling, canvassing, and warm market sales.

Photography

· Experienced in studio photography using 35mm, medium and large formats. Subjects included products and both professional and amateur models. Freelanced in portraiture, wedding/engagements and stock photography.

Teacher/Instructor

· Adult Education instructor of photography for three years with the Alpine Unified School District, City, State.

· Substitute teacher for grades K-8 with the Oconee County School District, Oconee County, Georgia.

· Religious Instructor for the Church of Jesus Christ of Latter Day Saints. Two years full-time in N.S.W., Australia. One year part-time in the Seminary and Institute program associated with the the University of Georgia. Sunday School teacher, all ages, periodically for the past 17 years.

Business Owner

· Owned and operated several successful home based business ventures:

ECCO Communications

Marketing/Public Relations consultant.

ProCom, Inc., A Friendly Voiceä
 
 

PLEASE REQUEST RESUME FOR DETAILS

EDUCATION

May, 1998 BACHELOR OF ARTS IN SPANISH/BUSINESS ADMINISTRATION

Castleton State College, Castleton, Vermont

Aug. - Dec., 1997 & 98 Instituto Tecnologico Y De Estudios Superiores De Monterrey, Campus Mazatlan

Studies: Desarrollo de Habilidades de Communicaciones III (Development of Communication Skills III), Cultura de Mexico (Mexican Culture), Estrategias de Negocios en Mexico (Strategies of Doing Business in Mexico), Promociones Internacionales (International Promotions)

WORK EXPERIENCE

Aug. - Dec., 1998 Public Relations Internship

Mazatlan Venados, Professional Baseball Team, Mazatlan, Sinaloa, Mexico

Responsibility Included: translating, handling of American agents, negotiating stadium endorsements, organization of team functions, and assisting General Manager with various other tasks

Aug. - Dec., 1997 Assistant to Chief Financier and Head of Marketing

Company Name, Mazatlan, Sinaloa, Mexico

Responsibility Included: development of budgets, forecasting of projected incomes, investigation of legal process for establishing a business in Mexico, investigation of Mexican legalities involved within Tourism Industry

June - Aug., 1995 Assistant Manager

Company Name, Bourne, Cape Cod, Massachusetts

Responsibility Included: general aid to the Manager with inventory, pricing, promotions, advertising, and general help to all parts of the market

June - Aug., 1993 & Assistant to Project Manager

1994 Company Name, Somerset, New Jersey

Responsibility Included: aiding Project Manager in organization of construction of new wing, maintaining of relations with general contractor, various subcontractors, and facility engineers, light construction and remodeling of facility.

COMPUTING SKILLS

Microsoft Word, Excel, PowerPoint, Works, Explorer, Windows, Word Perfect, Lotus

LANGUAGES

English - native Spanish - 98% (verbal and written)

ACTIVITIES AND INTERESTS

Player, Intercollegiate Baseball, Castleton State College

Vice President, Intercollegiate Rugby Club, Castleton State College

Counselor, New Student Orientation Staff, Castleton State College

Participant, Intramural golf, volleyball, football, racquetball, Castleton State College
 
 

To utilize training, teaching, counseling, and administrative skills to enhance the productivity and contribute to the positive work environment in a corporate setting. Highly interested in a position where the trainer participates in the needs analysis and the development of training objectives and curriculae, but am especially interested in presenting and facilitating.

S K I L L S

Professional: Training and instructing ("soft" and "hard" skills), counseling and therapy, assessment, report writing, and strategic planning.

Communication: Writing skills, platform skills, and the internet.

Software: MS Word, Wordperfect, MS Publisher, MS Frontpage, MS Powerpoint, Excel, Internet Explorer, Netscape Communicator, Windows 95 and 98.

Administrative: Management, goal-setting and implementing, and marketing.
 
 

W O R K H I S T O R Y

Seminar Facilitator, Self 1994-Present

Presented seminars to a variety of companies from Fortune 500 corporations to small businesses. Created or enhanced training programs with an emphasis on personal growth, work/life skills, and wellness topics. Have presented to companies such as IBM, Glaxo-Wellcome, General Electric, American Express Travel, and others. Typically present an average of five seminars each month on a part-time basis. Authored a website offering seminars: (PLEASE REQUEST URL)

Staff Psychologist II, State of 1992-Present

Developed program for inmates and staff involving conflict management, stress-reduction, living more effectively and productively, and other programs. Facilitated various group therapy and skill-building groups. Co-managed a floor with 24 patients in a hospital setting. Involved with a treatment team both clinical and management descision.

Instructor, Self 1989-1992

Developed and presented health-oriented programs on a part-time basis. Also, established a tutoring business working with adolescents and adults teaching remedial English skills, English as a Second Language, and SAT preparation.

Vice-principle/Instructor, Le Lycee 1982-1988

Was the primary manager of a 200 + student campus which was part of a four campus private school system. Answered directly to school director. Was involved with establishing necessary curriculum, student recruitment and interview, accreditation compliance committees, fund-raising, and establishing English classes for students from France and Quebec. Classroom teacher for middle and high school college-bound, bicultural students.

E D U C A T I O N

MA, General Psychology, Pepperdine University, 1986

MDiv, Theology, Fuller Theological Seminary, 1979

BA, English/Secondary Education, University of Massachusetts at Lowell (formerly Lowell University), 1976.
 
 

P R O F E S S I O N A L A S S O C I A T I O N S

Chapter of the American Society of Training and Development.

L I C E N S E S & C E R T I F I C A T E S

Licensed Psychological Associate, North Carolina Psychology Board.

Licensed Health Services Provider, North Carolina Psychology Board.

Lifetime Teaching Certificate, Massachusetts Board of Education.

I N T E R E S T S

Classic movies

Fitness

Internet technology

Avid Reader
 
 

BACKGROUND SUMMARY AND QUALIFICATIONS (Please ask for details)

Fifteen years experience Managing Marketing, Sales, and Consulting Large

Scale Software Education Projects

Two years experience Technical Market Planning and Market Research

Strong Professional and Corporate Relationships and Affiliations

FUNCTIONAL EXPERIENCE

Project Management Major Account Management

Territory Management Sales Management

Market Research and Planning Education Consulting

PROFESSIONAL HISTORY

May, 1995 - June, 1997

****** Corporation Education Territory Manager - Responsible for designing and negotiating Education Services component of contracts with clients implementing ****** software products. Manage and support large geographic and vertical market territories selling ****** diverse Education Services. Interact with large numbers and varieties of ****** License Saks force throughout sales cycles. Design and manage projects and work plans in conjunction with ****** Consulting organization *rough implementation phase. Coordinate projects with ****** Education Managers and manage client communications. Emphasis on

. expectations, quality assurance and client satisfaction. Responsible for acquiring territory's $7 Million annual sales volume Ranked seventh in revenue performance of 40 ETM's nationally

June, 1997 - Present Consultant - Clients: General Electric, Siemans-Nixdorf (Dublin, Ireland), Greif Brothers Corp., Chubb Computer Services Manage various aspects of education projects, for technical, end user, and SFA..

May, 1994 - May, 1995

Name of Company, Inc. Sales and Project Manager Education and Consulting - Manage the design. development and delivery phases for complex and diverse Education Projects for Corporate IT Departments transitioning from legacy systems to Chent Sam DBMS and tools, Assess clients' IT training requirements, map requirements, plan and acquire staff and bring projects to close, Manage external communications through all phases. Generate and expand revenue for M's Education. and Consulting Divisions. Provide Education Services consulting and marketing support to M's Consulting Sales Division

May, 1992 - May, 1994

PC Support Group Sales Manager - launched Microsoft Solutions Channel Partner Program and expanded Novell Authorized Education Center business. Supervised and taught rep how to design and sell custom corporate Novell, MS and PC Application training projects tailored to clients requirements. Established control and communication systems for internal and external use, Supervised projects and external communications. Tripled training and consulting revenues in first twelve months, generated $1. 1 million

annual with 40% gross . ins

May. 1991 - May, 1992

NAME OF COMPANY, Inc. corporate Account Manager - Successfully launched new line of electronic courseware business for PTS. Coordinated development staff and met challenging deadlines, Involved in product design, quality assurance and cost containment of deliverables Designed and implemented marketing campaign and pricing strategies. Negotiated contracts, quickly generated revenues and satisfied clients. Used Wong national and regional Corporate relationships In IS industry to gain entrance and close sates quickly,

July, I ** - May, 1991 **** *****- Logical Operations, Inc. Regional Manager - Responsible for sales and marketing strategies and activities for positioning of PC Training products and services to Corporate HR and IT clients in the Delaware Valley, NYC, and Connecticut. Consulted with client HR and IT managers on establishing Training Administration System. Negotiated contracts for consulting services; maintained and expanded long term client relationships. Expanded volume of clients, revenue and successful engagements. Second highest performer of 18 nationally. . Participated in launching national network of PC training centers,

July, *** - July, 1988 ******* Technologies - A Division of ***** ********* Company Vaned Project management responsibilities with three successive ***** intraprenurial projects launching new software products and services into marketplace:

****** - A ***** Company - Directly researched clients training and communications needs and designed custom training solutions utilizing a variety of technologies and medium.

Electronic ******* Division of ********* - Designed and conducted industrial marketing research to assess demand for Electronic Imaging products and services. Designed and implemented min training systems.

***-Technologies - A ***** Company - Market Planning ftinaser Responsible for Product Planning, Market Research, Saks Training and Development, Industrial Engineering Case Studies (CIM)

Penn State University - history, Liberal Arts

Rochester Institute of Technology - Project Management Accounting

St. John Fisher College - Marketing

EBM - Professional Sales Training

persona Achievement - The High Achievers Process - Naylor Associates
 
 

Is a hotel administrator with a 15 year proven track record of effectiveness. Offers a blend of theoretical knowledge and direct experience in management, operations, real estate, marketing and sales. Has just completed a five and a half year General Management tenure with the full service, beach side Pacific Shore Hotel located in the resort community of *************, California. His efforts, leadership and expertise were instrumental in the successful marketing and ultimate sale of the Hotel, which was ranked as the seventh highest "per room" sale in Southern CA. The bottom line profit was increased by one and a half million dollars, average rates were increased by thirty eight percent, occupancy by twenty three percent and the Food and Beverage operation which was a separate entity produced a fourteen percent bottom line profit. These numbers were achieved by the creation and implementation of a strategic marketing plan, creative labor engineering ( less than a fifty percent turnover), a commitment to cost control and a tenacious demand for quality service. Other dynamic projects in the Los Angeles area in which a leadership role was displayed were the fifteen million dollar ************************ Hotel development and expansion project, the forty million dollar restoration and re-opening of the Classic (yes, you know it) Hotel and the revitalization of the exclusive 15 acre high desert Resort/Spa -The ********* Resort. In conjunction with an excellent understanding of operations, possesses a solid marketing background having held key positions as Director of Sales and Marketing, Vice President of Marketing, and Business Development Manager. In addition to a strong business practice expertise, brings an entrepreneurial and creative style that lends a unique vision to each project.

General Manager

Name of Hotel and Location....

Manager of full service, ocean side, hotel & restaurant located in CA. Supervised upgrading

and refurbishing of the hotel. Guided hotel to ultimate sale -7 th highest per room sale in Southern CA.

Increased final line profit by 1.5 million, ADR by 38%, Occp. by 23%, Restaurant bottom line to 14%.

Responsible for all operations and marketing strategy including budgeting and contract negotiation.

Manager Business Development 10191-2192

******* Management Group (Hotels)

Continued with ****** corporate office, cultivated long term relationships with potential clients for hotel

management contracts. Identified potential clients and established relationships with over 50 financial

institutions, individual owners and partnerships, trust fund asset managers, attorneys and investment

advisors. Secured invitations to bid on 8 potential contracts. Formulated feasibility studies, budgets and

forecasts for all proposals.

General Manager 1989-10191

******** Resort - Los Angeles County. (Managed by ******* Mgmt Group)

Managed exclusive 15 acre, high desert Resort/Spa consisting of hotel, Spa, Fitness, Medical, and Food &

Beverage departments. Initiated and supervised complete refurbishing of property & enhancement of all

services. Revitalized food & beverage operation. Developed, planned and implemented marketing

strategy, instituted administrative controls, planned & controlled budgets and negotiated contracts.

V. P of Sales & Marketing 1987-1989

Corporate Program Development

Created and implemented overall marketing strategy for expansion into the sales meeting, convention and

trade show markets that resulted in over a 200% increase in revenues. Creative director for programs.

Formulated administrative controls, procedures and budgets, negotiated contracts, managed staff and sub

contractors. Personally developed new business with over 25 major companies amounting to over

$300,000 of revenues.

Director of Special Markets 1986-1987

(Famous Old Hotel* - CA

Restoration Project (Pre-Opening & Opening)

Formulated marketing strategy for project that signified the revival of redevelopment in ********, (a $40

million restoration of a historic, classic hotel). Initially represented both properties (************ & ****************)

for the owner. Pre-opening promotion and pre-sales. Identified and cultivated the 3 most profitable

markets. Established relationships with 75 entertainment industry companies and associations for group

business. Originated Motion Picture and Television location business that generated 20 on site filmings.

Directed Tour and Travel Department, secured contracts valued at 1 million dollars.

Director of Sales & Marketing 1981 -1986

********* Hotel* - ******** ****** CA

Formulated and implemented the marketing strategy for the Name of Hotel and Location. development project in Name of Hotel and Location. - a 15 million dollar addition to the property, affiliation with a major hotel chain and a change of name and image for the hotel. Increased the average rate by more than 90% and occupancy by 20 points.

Negotiated tour and travel contracts with all major wholesalers. Increased corporate sector by 20%.

Established meeting and conference segment. Pre-sold entire hotel for the '84 Olympics generating .5 million dollars of room revenue.

B.A. Degree - University of Arizona

Instructor Diploma HSMA - Sales & Marketing

Board Member Santa Monica Hospitality Group

Board Member Ocean Ave. District Group

Pow Wow committee Santa Monica convention & Visitors Bureau

Pow Wow committee Los Angeles convention & Visitors Bureau

Santa Monica Chamber of Commerce

Lions Club

Adopt a School Program

Tourism Award 1966 Santa Monica - Outstanding Contribution
 
 

Executive with diverse experience in sales and marketing, with the ability to initiate change and implement new processes while maintaining a positive environment. motivator with the ability to identify and solve problems Experienced in operations, new business development and management in rapid growth industry.

Developed and managed a National program creating 1000/6 revenue margin each year for over 4 years. Demonstrated success in the development and procedures of new services through advertising and promotions.

Developed business and capital projects increasing revenues,

- National Magazine - National Event - Industry Trade show - TV. programming.

Hands on operations, program development and management experience resulting in increased profitability,

Completed and orchestrated presentations on services to perspective clients, and industry representatives,

Management responsibility in design, production, market advertising contracts and placement. Proven leadership in sales, marketing and market driven planning.

Goal oriented leader with ability to manage multiple functions simultaneously

Achieved goals and met deadlines consistently and maintained the budget.

Established efficiency, program control , and systems procedures.

Bachelor of Arts degrees in Psychology and Physical Education, Concordia College, Moorhead MN. , 1976. Athletic scholarship for lee Hockey and Golf, Graduated with 3.2 GPA Deans List.

Languages; English, experienced in both Italian & Spanish, with a limited understanding of French and German.

Computer experience: Microsoft windows 95, Word for windows, Act 1.0, Internet Functions, PowerPoint 7.0

Intro., Quick books 5.0 Intro. E-mail functions.

Open to travel and relocation with in the State of Hawaii. Hobbies include golf, running, skiing and reading

COMPANY NAME, Honolulu HI, (President) 06-98 - Present

Product distribution company, currently marketing inversion products, and a low impact running product.

- Establish new local sales, networking, target market analysis through communications and advertising. COMPANY NAME HOCKEY ASSOCIATION, Miami Fl. (President/CEO) 06-92 - 01-98 A national, for profit, amateur roller hockey association designed to implement mid grow the sport at the grassroots level acting both as a new customer base for the industry and a feeder system for the Professional ranks.

- Successfully developed and implemented a 5yr. strategic plan creating and establishing a. new sport.

- Developed the market strategy, materials and services together with the vision for the future.

- Licensed the program internationally in Japan, Brazil, Germany and Canada

- Increased market share and brand recognition for supporting companies in an emerging market

T.V. COMMERCIAL & PUBLICITY ACTOR / SPOKES PERSON, Europe 07-96 - 06-92

- Travelled throughout Western Europe, ( with a brief stay in Japan, 6 months), representing various

products/services while developing a network marketing strategy coveting 15 cities over 9 countries.

PROFESSIONAL ICE HOCKEY PLAYER Italy, Europe- (Coach / Player) 07-84 - 07-86

- Responsible to lead a Division One team in Northern Italy in scoring and to win the championship, construct and instruct the local hockey youth program, and develop an understanding for the language. COMPANY NAME Calgary, Canada. (Director) of Land Development) 09-80 - 01-94

- Successfully negotiated an annexation proposal in Calgary to encompass hundreds of acres of undeveloped company land. Negotiation with new prospective business tenants in a competitive market. COMMERCIAL REAl-ESTATE INVESTMENT, Edmonton, Canada. (Sales Rep-) 04-79 - 09-80

- Acted as the agent between commercial property/ land owner and the potential investor/ client,

Successfully negotiated several Contracts using creative financing and marketing techniques.

COMPANY NAME, Edmonton, Canada, (Marketing / Sales Rep.) 06-76 - 03-79

- Stimulate net new business while managing existing accounts. Awarded "Rookie of the Year award."

Presidents Club in an unprecedented 9 months, achieving 166% of plan,
 
 

Please Request resume

PROFILE:

A customer service and sales oriented professional, which is a detailed-oriented team player who utilizes organizational, interpersonal communications and problem solving techniques to achieve objectives. Demonstrates high levels of flexibility, resourcefulness and is PC literate. Experienced in sales, servicing of accounts, program planning, development of program manuals and materials, leadership and public relations skills.

Education:

Bachelor of Science- Recreation Management- May 19,1996

Springfield College, Springfield, Massachusetts

Experience

Account Executive

Major Professional Hockey Team

May1998-January 1999

Member of 10 man sales team that increased revenue from previous year by 40%

Responsible for the sales of season tickets, half season tickets, club seating, group packages, as well as smaller game packages.

Responsible for the service of accounts, regarding customer service issues, and maintaining a positive relationship between account holders and the organization.

Personally generated over $300,000.00 in new business for the 1998-99 NHL season.

Number one in sales two consecutive months of September and October

Sales Representative

Major Professional Football Franchise

May 1997-May 1998

Member of a 12 man sales team that generated over $19,000,000.00 in new season ticket and club seating for the new ********** Stadium.

Responsible for the sales of season tickets, club seats, group sales, and individual game ticket sales.

Responsible for sales staffs daily reports, scheduling of outside sales events, and various game day responsibilities including; all stadium signage, handling will call windows, and seating problems.

Personally generated over $1,000,000.00 in season ticket, club seat, and group ticket sales.

Recreational Programmer (Grant Funded Position)

Name of City, Connecticut

August 1996-April 1997

Responsible for working with students, parents, school staff, and other community agencies to facilitate maximum functioning of youth in recreational activities within the community- grant funded position.

Designed, implemented, and supervised programs and activities.

Taught physical education classes to students with behavioral problems.

Public speaking responsibilities and publishing of news articles.

Professional Affiliations: Member Resort Commercial Recreation Association.

Page 3 of 3
RESUME OF
PLEASE REQUEST FOR DETAILS...

Expanded Older Employment History

Sept. 1981 - Oct. 1984    Name of Company: *************        Kemper Brown, Owner
Computer hardware and accounting software sales. Software and Hardware Application Analyst.  Installation, training, and support technician in the implementation of computer systems.

July 1978 - Aug. 1981    Name of Company:.
Out of business in 1985 due to foreign imports.  Maintained computers, computerized knitting and dying equipment, and other electronic accessory equipment.  * I attended college full time while I was employed here in order to complement my electronic training.

Aug. 1971- June 1978   Name of Company:. ************** Ric Carreras, Chief Eng.
Quality control of all electronic components.  Supervisor for component purchasing source list.  Member of design approval board.  Within one year, I had worked from the production line quality control position to the Plant Component Engineer.

June 1969 - July 1971    Name of Company:.       ********          Hillary Spouse, Manager
Design of electronic test fixtures in order to test mechanical design changes made by the Engineering department.  First technician to use transistors in a test fixture design.  Some of the designs that I implemented are standards and are still being utilized in the 90’s.

                                                             Page 2 of  3
 

Dedicated computer professional with over 25 years experience in quality control, software maintenance, design, purchasing, inventory control, and years of sales experience with a diversity of products.
Employment History

Dec. 1997 - Present      As Systems Administrator for ******  I maintain 38 servers in the Host Computer Room that perform with Unix, Linux, and NT platforms. We have thirteen T1 lines broken-out into 300 modems.  We register up to 200,000 products a day.  In the Host Room we process all the registration records and maintain a database of this information.  This database is then processed for statistical information and marketed in thousands of different ways all over the world.  Some of my responsibilities include:
Repairing and updating all hardware as needed.
Maintaining and updating all operating systems software as needed.
Providing the Host Room with a cosmetically attractive appearance to visitors.
Required to login at root level to make all Host Installation Requests from our various departments.
Development and maintenance of a system of backups for general use and disaster  recovery.
Monitoring all errors from system computers and providing a digest of important errors to engineers, programmers, and managers.
Maintain accounts, passwords, and permission for all users.
 In only three months I was able to transform the Host Room from a cosmetic and technical disaster (data cables on the floor, CDs and tapes not properly labeled or stored, lack of documentation, etc.) into what the Director of Sales and VP General Manager state as, “an appealing showcase”.  Due to my labors, I was selected as the company’s first Employee of the Month.

July 1994 - Sept 1997     I decided to open my own used car lot in view of the potential for a substantial income and my confidence in my ability to sell anything. This business endeavor failed because of the loss of my main source of capital.  In this endeavor I did gain an abundance of experience in business activities ranging from selling cars, managing a repair shop, apprising cars, finance and leasing, and the study of a customers thought process while under pressured to "buy now".  During my enterprise I did continue to keep my computer skills sharp by performing a limited amount of consulting on Unix related point of sale procedures and general accounting.

Nov. 1984 - June 1994    As Owner & General Manager of Name of Company: Corporation I was responsible for the Profit and Loss of the corporation.   It was my responsibility to design a budget that instituted a natural obtainable growth profit pattern each fiscal year.  I also took direct charge of all hiring in order to direct the staff  that would best accomplish this goal of profitably.  At Computer Ways & Means we automated pharmacies (point of sale) and business (order entry) computer systems. We sold and supported Real World Software that ran on Unix and DOS platforms.  The accounting software we supported included General Ledger, Account Receivable, Accounts Payable,  Payroll, Order Entry, Inventory Control, and Purchase Order.   We also sold and supported PCS pharmacy software to which we owned the source code.  This PCS software completely automated the prescription filling process, from drug interaction to third party billing.  As a small corporation of 11 employees, I was the "go to guy" on sales, support, and installation.  After 10 years I sold my company to HealthCare Computer Corporation. Jason Barto, who was my Service Manager, is currently a System Analyst for HealthCare Computer Corporation. (817) 413-9363 exit 268
Education
    U.S. Navy, Extensively trained in Electronics and Nuclear Weapons System.
                 Cecil Jr. College of Asheville, N.C., AAS Marketing, AAS Accounting.
 
 

Page 1 of 3

ACCOUNTING EXPERIENCE:
After completing extensive military training in electronics, I rounded out my technical education by acquiring an AAS in Accounting and an AAS in Marketing.  In accounting I have installed, trained, and telephone supported many accounting packages (GL, AR, AP, PR, IC, OI, POS, and Pharmacy Prescription POS).

DIGITAL AND ANALOG EXPERIENCE:
For fifteen years I have tested and repaired electronic devices.  Some of the various types of test equipment used were duel trace memory oscilloscope, variable dc & ac generators, whetstone bridges, digital multimeters, etc.  I also have the following experience:
1. Repaired, down to the discrete component level (transistors, diodes, led’s, etc.).
2. Repaired analog devices (relays, very small motors, meters, power supplies, etc.).
3. Repaired digital components (or, nor, and, nand gates, etc.) using truth tables.
4. Ability to read and convert hexadecimal, octal, and binary, in to decimal numbers.
5. Repaired all types of computers, from pc’s to multifunction towers.
6. For one-year I designed and build test fixtures (bread boarding) for the R&D department.
7. For five years, I worked as a Component Engineer insuring the quality control of discrete components.

OPERATION SYSTEMS EXPERIENCE:
I have fifteen years experience in installing, training, and telephone support of the following operating systems:  CPM, DOS, MSW98, NT, XEINX, LINUX, and UNIX.
My experience as UNIX Systems Administrator includes every aspect of installation and maintenance, from “installing hard drives” to “writing shell script routines”, etc.

MARKETING AND SALES EXPERIENCE:
I have sold both tangible and non-tangible products for twenty-five years.  In my earlier years (1970's) I sold life insurance (New York Life), Copiers and service contracts (Berney's Office Systems).  I have fifteen years (1980-90's) experience as a Manager over sales and marketing of hardware (IBM) and general accounting packages. My specialty was computer application analyst design of  Order Entry turn key systems (Real World Software, Inc.) and Pharmacy turn key systems (Pharmacy Computer Software, Inc.).

                                    PLEASE REQUEST RESUME FOR DETAILS
 

OBJECTIVE
International Operations, Management, or Marketing position in the U.S.A. or internationally.
 

EDUCATION
Master of Business Administration     Specialization:  Marketing
 May 1999 Oral Roberts University, Tulsa, Oklahoma
Bachelor of Science Degree      Major:  International Business
 May 1996 Oral Roberts University, Tulsa, Oklahoma
Bachelor of Arts Degree     Major:  German
 May 1996 Oral Roberts University, Tulsa, Oklahoma
Advanced German Language Proficiency  “Oberstufe”
 August 1992 Goethe Institut, Altensteig, Germany
 

LANGUAGES
Fluent languages: English, German, Croatian, and Serbian
Proficient language: Italian
 

COMPUTER SKILLS
Windows 95/98, Word, Excel, Power Point, Access, Lotus 123, Pagemaker, Quattro Pro,
Fox Pro, Internet, Statistical Analysis System Programming
 

PROJECTS ACCOMPLISHED
A financial analysis of Cisco and Heinz:  forecasting, source and use of funds, analysis of financial statements, ratio trend analysis, cost of capital, and external funds needed.
A strategic analysis of the Walt Disney Company:  identification of management problem, industry analysis of Disney's three business segments, financial analysis, presentation of strategy selection and alternatives.
A strategic analysis of Rover's entrance into the Indonesian marketplace:  a top management perspective of policy, strategy, and decision making.
Marketing research and consultation for D. JET Enterprises, L.L.C.:  providing complete professional services from research design and execution (conducting both qualitative and quantitative research techniques) to analysis and report presentation.
 

AWARDS & HONORS
Most Outstanding Student - *******  University, Modern Language Department, 1996
Athletic scholarship - NCAA Division 1 - Tennis - ********  University, 1992-1996
Academic scholarship - ****** University, 1992-1996
Most Outstanding Student - Goethe Institut, 1992
 

PERSONAL INFORMATION:

WORK EXPERIENCE

 *******  University - Athletic Department  Tulsa, Oklahoma
Assistant Co