Name:

Welfare Benefit Programs troubleshoot and effect, PeopleSoft Processing/Training, Interface with Insurance Companies, Claims administrators, trustees, educational institutions, and/or auditors, Train andeducate hospital staff on benefit related criteria and much more...

HRIS...Data entry time sheets and other related info into Falcon, MSA and PeopleSoft systems.

Human Resources auditing, payroll and position control data to verify accuracy of input and is in compliance. Troubleshoots for errors.

Well seasoned and experienced figure oriented bottom line person with an unbroken career path amile long. She deserves a corner office with a beach and palm tree outside..

lets get her here. We could use someone like this... CK
 
 
 
 

LARGE SCALE INFORMATION SYSTEMS MANAGER

Over 12 years of dedication to the IBM environment in maintainance and enhancment. Senior Level

Resume - Please request it for details:

Summary of Qualifications

Over 12 years of experience in the IBM environment, mainly in a maintenance and enhancement role for various agencies within the Washington State Government environment. His duties required him to conduct meetings with application users and involved him in end-user training. Senior level programmer/analyst who is extremely proficient in CICS Command Level Cobol (using Adaprep), batch Cobol processing (using Adaprep and Prefetch) and Natural 2/Adabas. He has proven to be a valuable resource on several technical teams.

Recent Project Experience

...... State Department of Personnel - Human Resource Information Systems Division

Payroll Employee Contribution System

Designed and coded new Cobol programs and JCL.

Designed and implemented modifications to existing Cobol programs and JCL.

Set up testing environments, which included writing REXX, ISPF Dialog panels, and ISPF Macros.

Responsible for analyzing problems that arose from the system testing, coming up with feasible solutions and implementing those solutions.

Endeavor package was used for program and JCL movement.

Medical Insurance Payment System (MIPS),

Designed and developed programs or program changes as defined by the customers of MIPS.

Interfaced with the customers to clarify needs and translated those needs into programming specifications.

Coded and implemented those specifications.

Assisted in the conversion of MIPS from exclusive use of VSAM files to partial use of ADABAS files within the main L & I system (LINIIS) using ADAPREP within the on-line CICS and batch Cobol programs.

Assisted in the conversion of MIPS from the DIS environment to the Vanilla environment.

Consulted with L&I staff regarding the technical capabilities and the uses of various software products, including but not restricted to CICS Cobol, Cobol, JCL, DYL280, Dialog Manager, Adaprep, CLISTS, Endeavor, CA-7 and Ca-11.

Duties included fixing abends, generating service requests for long term solutions to abends, implementing the long term solutions, determining performance enhancements, receiving upper management buy-off on the enhancements and implementing the enhancements.

Responsible for the schedule of the Callback programmers and overseeing their performance.

Duties included analyzing probems and designing and coding program fixes and enhancements to CICS Command Level Cobol, batch Cobol, Dyl280 program and MVS JCL.

Assisted Information Center customers design and develop small database systems on their Pcs.

Assisted the Data Reporting Section with the development and maintenance of CICS Command Level Cobol programs, Realia Cobol programs.

Worked in maintenance mode for production support on Employer Accounts System and performed callback duties.

Software included TSO SPF/ISPF, COBOL, CICS, VSAM, DYL-280, JCL, Clists, Dialog Manager, File-Aid and Panvalet.

Debugging tools used were Intertest and XPF Cobol.

rn
 
 

Name Witheld to preserve confidentiality. Please request resume for details

Objective To obtain employment that would allow me to grow both personally as well as professionally.

Employment 12/98 - Professional NBA Team Technical Specialist

§ Handled Full NT roll out of over 300+ machines § Provided both hardware as well as software upgrades § Trouble shot problems arising from upgrades § Provided technical advice regarding upgrades and deployment § Set all permissions as well as security for client machines § Handled several high priority task concurrently

9/98 - 12/98 Name of Company and location: Technical Contractor

§ Implementation of Y2K Product § Provided end user support for new product § Set permissions for users based on user login § Managed ELDB to add permissions to database based on user access level § Schedule and organize pushes and installs of software to clients via Microsoft System Management Server

5/98 - 9/98 Name of Company and location: Network Engineer

§ IBM business partner that provided service contracts to small to medium sized companies § Maintain and Install of LAN, WAN Windows systems § NT integration with IBM Mainframe systems § Provided all technical needs to 200 + customers on premises § Provided technical consultations to clients § Performed routine maintenance of hardware software for clients and management of their networks.

7/97 - 5/98 Major Software Developer Technical Support Engineer

§ Answer station for Microsoft Windows 95 and Internet Explorer technical support queue. Provided phone support for Windows 95 and Internet Explorer issues including all programs included with Windows 95 (Service release or Retail) and Internet Explorer. Software included with IE would be applications such as Net Meeting, Outlook Express, Front Page Express and any other program installed with the full version of the browser install. § Additional Responsibilities § Microsoft Team Windows NT4.0 Server Instructor § Microsoft Team Windows NT4.0 Workstation Instructor § SRG (secondary response group) level 2 support technician § MIT (mentor-in-training) program as per Microsoft definition § Member of Windows 98 instructor team

3/95 - 6/97Name of Company and Location:Sales Manager

§ Conducted training and mentoring through out sales cycle § Worked with medium to large customer’s which included several fortune 500 companies § Worked Directly with sales people and customers to design and implement technical solutions § Gave on site demonstrations of products and there capabilities § Company was Solution provider for many large software and hardware companies § Traveled to office’s all over the US And Canada to Conduct training § Worked with high level executives at many fortune 500 companies § Maintained a very high level of customer service § Supervised in excess of 20 persons

Software Windows 95, Windows 98, OSR2, Windows 3.x, PLUS!, DOS 6.22

Windows NT 3.51, NT 4.0 (both server and workstation), Windows 2000

Internet Explorer 2.x through 5.0, Net Meeting, Internet Mail & News, Outlook Express

Front Page Express, Personal Web Server, Peer Web Server

Office 95, 97 and 2000 (includes Excel, Access, Binder, Power Point, Word, Schedule.

Outlook 98, Win95 Exchange client, Windows NT Exchange client

Internet Information Server 3.0 and 4.0, Systems Management Server 1.2, Proxy Server 2.0

Exchange Server 5.0+, SQL Server 6.5, Index Server, Transact Server, News Server

Net Show Server, OS/400, IBM UNIX, HP UNIX, SCO UNIX, Cisco, IBM and Bay networks
 
 

Hardware Extensive knowledge of PC repair and upgrading including building/repairing/upgrading PC's

Jet Direct interfaces and other LAN print station devices

Hobs, concentrators, switches, routers and other LAN/MAN/WAN packet switching devices

Knowledge of cable types UTP/STP, 10b2, 10b5, FDDI etc.
 
 

Protocols IPX/SPX, TCP/IP, LDAP, NNTP, SMTP, IMAP, POP3, OSPF, RIP, DAV, SMB, NCP

DFS, NFS, ARP/RARP, DHCP, DNS, FINGER, FTP, NBT, SNMP, PPP, PPTP, SAP, TELNET

Credentials Microsoft Worldwide Training primary response group support for Windows 95

Microsoft Worldwide Training Windows 95 components, OSR2, PLUS!, Internet

Microsoft Worldwide Training Internet Explorer 4.0, Net meeting, FrontPage Express and Outlook

Microsoft Worldwide Training DirectX 5.0

Microsoft Worldwide training installing and configuring Windows NT 4.0 server in a heterogeneous LAN

Microsoft Certified Product Specialist

Microsoft Certified Professional

Microsoft Certified Systems Engineer

Microsoft SQL 6.5 Certified

Windows NT 4.0 Server Certified

Windows NT 4.0 Workstation Certified

Windows NT 4.0 Enterprise Server Certified

Networking Essentials Certified

TCP/IP Certified
 
 

Education 1989 -1991 University of California at Los Angeles Los Angeles, California

1991-1993 University of Oregon Eugene. Oregon

B.A Business Administration Degree University of Oregon

References available upon request
 
 

Resume Available on Request

Objective Director - Quality Improvement/infection Control

Experience 1997-1998 Health System

Infection Control Practitioner

$ Responsible for Surveillance, prevention and control of infection in

collaboration with department director.

$ Established System-wide isolation Guidelines consistent with current CDC

Guidelines.

$ Responsible for ***** Valley Hospital.

$ Responsible for **** Providence Hospital.

$ Responsible for ***** Valley Skilled Nursing Unit.

1977-1997 ************ Health System *************, **

Infection Control Coordinator

* Responsible for developing and maintaining a program to identify and reduce the risks of acquiring and transmitting infections among patients, employees, physicians, other health care workers and visitors..

* Practiced Infection Control at ****** Providence 1977 - 1997.

* Practiced Infection Control at ****** ******* Hospital and ******** Skilled Nursing Unit 1991 - 1998.

* 1998 and 1995 Joint Commission Surveys for both hospitals and Skilled Unit were recommendation free.

1970-1977 Providence Hospital ****************, **

Emergency Department.

Ambulatory Care Department.

Department of Education.

1967-1969 Chanute Air Force Base Hospital. Hospital, IL

Nursery, Labor and Delivery, Postpartum.

OB/GYN Clinic

1966-1967 The ************** Hospital ***********, **

- Operating Room

Education CBIC Certification valid through December 31, 2002, Certification Board

of Infection Control and Epidemiology. , IL

December 1990 College of Saint , **

Bachelor of Science.

Outstanding Student Award.

4.0 Grade Point Average.

October 27 -November 3,1878 Centers for Disease Control and

Epidemiology Atlanta, GA

October 27 -

Surveillance, Prevention and Control of Nosocomial Infection.

1964 Registered Nurse State of Pennsylvania

1961-1964 l Philadelphia General Hospital Philadelphia, PA

Graduate Nurse.

Medical Nursing Award.
 
 

please request resume for details....

To obtain a challenging position in Infection Control

Employment

Epidemiologist 1998 - Present Rockford, IL

**************

* Participate in all infection prevention and control activities for the Health System including the Hospital, Main Clinic 9 Branches, VNA and Home Care/Hospice settings

* Surveillance including the collection and analysis of infection control data

* Develop, promote and implement CDC/JCAHO guidelines and protocols

* Develop training programs related to Infection Control for the Health System,

Community, confidential details ******************************

* Infection Control Consultant to Health System, community and local department of health

* Participate in outbreak investigations

* Update and review of Infection Control Policies and Guidelines for Health System as requested

* Design, development and implementation of Oncology Infection Control Database infection control coordinator 1995 - 1998, Monroe, WI

**************

* Direct all infection prevention and control activities within the Hospital, Clinic and Home Care/Hospice settings

* Surveillance including the collection and analysis of infection control data

* Develop, promote and implement CDC/JCAHO guidelines and protocols

* Develop, manage and direct training programs related to Infection Control

*Consultant to county health departments, physicians, laboratory and general public

* Focus position for outbreak investigations

* Interdepartment liaison

* Institution wide update of Infection Control Policies and Guidelines

* Design, development and implementation of Infection Control Database

Microbiology supervisor 1994 - 1995 Rockford, Il

**********************

* Supervise day to day operations of Microbiology laboratory* Personnel supervision, scheduling, and evaluations

* Outbreak investigation and other Infection Control duties as requested

* Update of Microbiology Policies and Procedure Manuals

* Develop, manage and direct training programs for Microbiology personnel

* Microbiology/Serology Instructor for School of Medical Technology

* Member of Infection Control Committee
 
 

Microbiology supervisor 1990 - 1994, Naperville, Il

***********

* Supervisor of Microbiology laboratory

* Complete rewrite of Microbiology procedure manual

* Training of Microbiology personnel (procedures and LIS)

* Development and implementation of Microbiology database for standalone system and LIS

* Design, develop and implement Outreach Billing program

* Analysis of Microbiology bids. Contract negotiation.

* Outbreak investigation and other Infection Control duties

* Member of Infection Control Committee

Assistant manager planning and development 1984-1989, Northbrook, IL

**************************** Design and development of specification database for $ 20 million/yr external quality control program (CAP Surveys Program)

* Bid analysis and evaluation

* Focus position for solving CAP participant technical problems

Assistant manager surveys program

* Development and implemented and coordinated special studies as required

* Interfaced with scientific committees and project staff, providing effective technical support for program operation

* Maintained a complete awareness of the operating plans and activities of the department and of new technical laboratory developments

* Technical editor Surveys Manuals and Summing -Up

Microbiology supervisor Skokie,Il 1981 - 1983

*****************************

Supervisor of Microbiology laboratory

* Developed and instructed clinical practicum for MT and pathology residents

* Participated as member of CAP inspection team

* Assist with Infection Control projects

Med. Tech II/Senior Microbiologist 1978 - 1981 Maywood, Il

*************************

* Perform testing in all areas of Clinical Microbiology

* Instructed clinical practicum for MT and pathology students

* Editor of the Path Reporter, a campus wide technical document

Sales representative 1976 - 1977 LaJolla, CA

******

* Sales responsibility for Chicago territory

* Converted declining sales territory to one which made forecast. In top 10 of 35 in sales performance.

Technical service representative 1975 - 1976 Rutherford, NJ

*********

* Managed and directed technical training for new products during initial release period

* Focus position for solving customer problems and complaints

* Assisted marketing and advertising on new product releases

Education

B.S. Biology 1968 - 1972 Dekalb, IL

Northern Illinois University

APIC Basic Training Course 1995-1997

OSHA 501 - General Safety Training Course

Certification

Microbiology M(ASCP) M(ASCP) 000396 American Society for Clinical Pathologists

Certificate in Infection Control Certification Board for Infection Control

Occupational Safety and Health Administration

Approved OSHA Trainer

Skills

Computer literate. Skills in Word Perfect, Lotus 123, Power Point, Alpha five, etc.Design and development of CAP Specification Database, Infection Control Database, Oncology Database and Out Reach Billing Database.

References

Upon request...

PLEASE REQUEST RESUME FOR DETAILS:

April 19, 1999
 

Objective          Emergency Room Registrar.
  To assist patients to achieve medical attention.
  To outline steps for their care upon arrival.
  To acquire medical insurance information.
 

Introduction I am currently an employee at "NAME OF HOSPITAL", Long
  Island, New York.  I have been working there for 17 years helping people to receive a
  quality experience during their stay in the Emergency Room.
 

Highlights Annual Employee Evaluations:

  Each year I receive high marks in my performance as ER Registrar both from an
  administrative perspective as well as from the patients themselves who evaluate the level
  of care they have received through mail-in questionnaires.

Experience Registrar at "NAME OF HOSPITAL"
  Patchogue, New York.

  Register and gather medical insurance information from patients and/or their family.
  Direct patients to appropriate department(s).
  Advise patients of their status during their visit.
  Clerical:  Log in patient diagnosis, verify and validate insurance coverage, answer phones
  and intercoms for new ambulance arrivals.
  Attend meeting involving updates on insurance changes and coverages.

Education
    John Adams High School, Queens, New York
     Diploma and accent on service in Music Department.

  US Army Adjutant General School, Heidelberg, Germany.
  Graduation with Diploma.  Military Stenographer - 120 wpm/Type 75 wpm.
  Honorable Discharge.

  Adelphi Business School, BayShore, New York
  Certificate Course in Court Reporting.
  Currently 180 to 200 wpm on Court Reporter Stenograph Machine.

PLEASE REQUEST RESUME FOR DETAILS:

OBJECTIVE:  Seeking a career in Project Management in the Information
Technology field.

SUMMARY OF EXPERIENCE:

Diversified experience in Business Administration and Information Management
as a Health Care Administrator in the military healthcare sector.
Skills in Resource Management include utilizing Generally Accepted
Accounting Principles in maintaining and proposing annual budgets, tracking of
expenditures and executing procurements.

Experience in the contracting of supplies and services in accordance with
government regulatory requirements.

Human Resource experiences includes the management, supervision, job
analysis, performance evaluation and development of position descriptions of
both military and civilian personnel.

Extensive background in Project Management includes supervisory control of
development, resource projections and budgetary requirements.  Advise and
exercise guidance for projects in all stages including: inception, execution
and completion.  Advise senior executives on operational and strategic
planning utilizing total quality management practices to improve efficiency.
Experience in the planning and coordination of conferences for professional
development, beneficiary healthcare and medical skills training.

Experience with information management; network development and
architecture, information security, computer peripherals, software and hardware
installation and development of on-line training packages and informational
resources.

Computer software expertise includes: Windows NT 4.0, Windows 98, Microsoft
Office, MS FrontPage, MS Exchange, MS Project, WordPerfect, Lotus 1-2-3,
multimedia software, and various military personnel and financial accounting
programs.

Exercise a high level of excellence in communication, planning and
organizational skills.

WORK HISTORY
Department of Defense, Lead Agency Region 12, TRICARE Pacific Support
Office,  Tripler Army Medical Center, Tripler AMC, HI  96859-5000.  First Lieutenant.
August 1997 - present.

Director of Administrative Services, Health Care Administrator
Provided administrative, personnel, automation and logistical support for
all departments of the TRICARE Pacific initiative.  Maintained direct oversight
of annual operating budget in excess of $5.4 million dollars for regional
health services contracts, staff operations and special projects utilized to
promote, enroll and support beneficiaries and dependents in the Pacific
region.  Successfully managed and implemented various reengineering projects
including employee staffing, office arrangement and automation with limited
resources.  Advised senior officers on all administrative matters and
ensured their goals and objectives were executed and completed.  Served as fiscal
officer in the execution of funds for all contracts, procurements and
mission essential operations.  Supervised four staff members including military and
civilian personnel in the Administrative Services Division.  Executed
approval of all civilian human resource matters.  Served as Army liaison
officer to the Department of Defense, Lead Agency.  Executed all actions
concerning day to day office operations.

United States Army, Pacific Regional Medical Command, Tripler Army Medical
Center, Tripler AMC, HI  96859-5000.  Second Lieutenant.  December 1996 -
August 1997.

Chief, Administrative Division, Health Care Administrator
Provided administrative and logistical support for all divisions within the
Pacific Regional Medical Command.  As financial manager, disbursed and
monitored a $13.5 million dollar budget utilized in operations, supply and
service acquisitions.  Provided planning and support to the Center of
Excellence in Disaster Management and Humanitarian Assistance for six major
conferences in professional, military and medical education and development.

United States Army, Pacific Health Service Support Area, 2039 Ualena Street,
Honolulu, HI  96819.  Second Lieutenant.  November 1995 - December 1996.

Program Development and Evaluation Officer, Health Care Administrator
Developed three on-line web based resources allowing easy access to training
programs for approximately 23,500 medical personnel in the Pacific Region.
In-charge of the development of a distance learning network program for the
Professional Filler System and the Korean Medical Augmentation Program
personnel in a pre-deployment training package.

Training Operations Officer, Health Care Administrator
In-charge of tasking and overseeing hands-on training of the Pacific Rim
Army Medical forces.  Advised senior leadership on the deployment and
implementation of various types of multimedia training packages specialized
for Combat Readiness Training for mission deployable personnel.  Maintained
personnel rosters and training records of approximately 2,500 personnel
assigned to Tripler Army Medical Center.

FORMAL EDUCATION
University of Phoenix.  Currently a candidate for the Masters of Business
Administration, June 1998 to Present.  Hawaii Campus, Mililani, HI  96789.
United States Army Academy of Health Sciences.  AMEDD Officer Basic Course.
Graduate, November 1995.  Ft. Sam Houston, San Antonio, TX  78234.
Virginia Military Institute.  Bachelor of Arts in Biology, Minor in English,
Army ROTC.  Graduate, May 1995. Lexington, VA  24450.

CONTINUING EDUCATIONAL DIPLOMAS AND COURSE CERTIFICATES
Project Management, Fred Pryor Seminars, January 1999.
Employee Performance and Conduct Problems, Graduate School, United States
Department of Agriculture, December 1998.
Personnel Management for Administrative Personnel, Graduate School, United
States Department of Agriculture, December 1998.
MS Access 97 - Advanced, Department of the Navy, Naval Computer and
Telecommunications Area Master Station LANT, September 1998.
MS Access 97, Computer Training Academy Network Resource Center, June-July
1998.
MS FrontPage 97, Computer Training Academy Network Resource Center, January
1998.
MS Outlook, Computer Training Academy Network Resource Center, September
1997.
How to Develop and Administer a Budget, Fred Pryor Seminars, May 1997.
Medical Consequence Management of Biological, Chemical, Radiation and
Terrorist Events, Center of Excellence in Disaster Management and
Humanitarian Assistance and Centers for Disease Control and Prevention,
December 1996.
Medical Management of Chemical Casualties, U.S. Army Medical Research
Institute of Chemical Defense, May 1996.
Medical Effects of Nuclear Weapons, Armed Forces Radiobiology Research
Institute, April 1996.

ORGANIZATIONS
VMI Alumni Association: Hawaii Chapter President.
Professional Association of Diving Instructors: Open Water, Advanced Open
Water, Rescue Diver, Equipment Specialist and Divemaster Certification
#165962.
International Association of Nitrox and Technical Divers: Enriched Air
Nitrox
Diver Certification #27743.