Well grounded in Graphic and Media Presentations:

EDUCATION

MALAYSIAN INSTITUTE OF ARTS 1990 - 1992

Kuala Lumpur, Malaysia

Major in Graphic Design and Multimedia

WORKING EXPERIENCE

Confidential

Account ManagerDecember 1997-Present

1) Responsible for all Above-The-Line (TVC and print) and Below-The-Line (Point of sales) advertising for the Client.

2) Does strategic planning, campaign proposals, media planning, budget planning, and research.

3) Co-ordinates and oversees production for both print and TVCs, creative and media development in all stages and presentation to client

Salary : RM3,500.00/month

Senior Account Executive November 1996 - December 1997

(1) As above.

Client: Nokia Mobile Phones.

Salary : RM3,000.00/month
 
 

Confidential: June 1996 - November 1996

Account Executive 1) As above.

Salary : RM2,500.00/month

Confidential: May 1995 - June 1996

Account Executive

1) As above

Clients: Heineken Beer, Reckitt and Colman, Cerebos, Selleys Chemical Co.,

Hong Kong Tourism Association, HongkongBank.

Salary : RM2,000.00/month

Creative Administrator September 1993 - May 1995

1) Responsible for co-ordinating creative development in all stages of production.

2) Responsible for sourcing of photographers, illustrators, copywriters and art directors for projects.

3) Oversee creative teams, determines deadlines and job execution.

4) Negotiate costs with suppliers and ensure payment to them.

Salary : RM1,500.00/month

Confidential: June 1992 - September 1993

Artist / Artist Representative

1) To liaise with clients on illustration styles and requirements, negotiate costs and co-ordinate projects with illustrators.

Batey, McCann-Erickson, Lintas, Young & Rubicam, BBDO).

Salary : RM800.00/month

COMPUTER SKILLS

Macintosh: QuarkExpress, Photoshop, Illustrator

PC: MS Word, MS Excel, MS PowerPoint

LANGUAGES

English - spoken and written

Bahasa Malaysia - spoken and written

Chinese (Cantonese, Mandarin) - spoken only
 
 

To utilize training, teaching, counseling, and administrative skills to enhance the productivity and contribute to the positive work environment in a corporate setting. Highly interested in a position where the trainer participates in the needs analysis and the development of training objectives and curriculae, but am especially interested in presenting and facilitating.

S K I L L S

Professional: Training and instructing ("soft" and "hard" skills), counseling and therapy, assessment, report writing, and strategic planning.

Communication: Writing skills, platform skills, and the internet.

Software: MS Word, Wordperfect, MS Publisher, MS Frontpage, MS Powerpoint, Excel, Internet Explorer, Netscape Communicator, Windows 95 and 98.

Administrative: Management, goal-setting and implementing, and marketing.

W O R K H I S T O R Y

Seminar Facilitator, Self 1994-Present

Presented seminars to a variety of companies from Fortune 500 corporations to small businesses. Created or enhanced training programs with an emphasis on personal growth, work/life skills, and wellness topics. Have presented to companies such as IBM, Glaxo-Wellcome, General Electric, American Express Travel, and others. Typically present an average of five seminars each month on a part-time basis. Authored a website offering seminars: www.ncpsych.com.

Staff Psychologist II, State of NC 1992-Present

Developed program for inmates and staff involving conflict management, stress-reduction, living more effectively and productively, and other programs. Facilitated various group therapy and skill-building groups. Co-managed a floor with 24 patients in a hospital setting. Involved with a treatment team both clinical and management descision.

Instructor, Self 1989-1992

Developed and presented health-oriented programs on a part-time basis. Also, established a tutoring business working with adolescents and adults teaching remedial English skills, English as a Second Language, and SAT preparation.

Vice-principle/Instructor, Le Lycee 1982-1988

Was the primary manager of a 200 + student campus which was part of a four campus private school system. Answered directly to school director. Was involved with establishing necessary curriculum, student recruitment and interview, accreditation compliance committees, fund-raising, and establishing English classes for students from France and Quebec. Classroom teacher for middle and high school college-bound, bicultural students.

E D U C A T I O N

MA, General Psychology, Pepperdine University, 1986

MDiv, Theology, Fuller Theological Seminary, 1979

BA, English/Secondary Education, University of Massachusetts at Lowell (formerly Lowell University), 1976.

P R O F E S S I O N A L A S S O C I A T I O N S

Research Triangle Park Chapter of the American Society of Training and Development.

L I C E N S E S & C E R T I F I C A T E S

Licensed Psychological Associate, North Carolina Psychology Board.

Licensed Health Services Provider, North Carolina Psychology Board.

Lifetime Teaching Certificate, Massachusetts Board of Education.

I N T E R E S T S

Classic movies

Fitness

Internet technology

Avid Reader

Objective

To secure a career position within the travel and tourism industry in Hawaii

Education

Bachelor of Science; Political Science; Indiana University.

Work History

Name of Company;
member based timeshare exchange and travel company; City, State July 18, 1994 to December 1997;

various positions and special projects in this inbound call center.
Vacation Counselor
– Coordinated timeshare exchange services for members, renewed memberships; managed timeshare space bank for members and provided customer service as needed.

WOW Team (special project)
– Trained Vacation Counselors on geography and assisted them in selling *** exchange properties using geography

Europe Specialist
– Provided time share services exclusively to members traveling to Europe.

Temporary Team Leader
– Provided supervision on an as needed basis to Vacation Counselors. Dealt with customer service and resort personnel to resolve
issues of concern to RCI members.

One Stop Shop Counselor(OSS)
– Arranged timeshare exchange services and travel services for ***
members.

Travel Counselor, *** Travel - Organized full service travel arrangements including air, car, accommodations and tours as Mexico/Caribbean travel agent for ***** members. Presented geography training for International Travel Counselors. Assisted IT Travel Manger with hardware and softwar installation in Travel Department.

Work Experience previous to 1994:

Various positions including Administrator of SSI, paralegal and carpenter.

Computer Proficiencies:

Internet
World Span
MS Excel
System One
Windows ’97
Novell
Amadeus
MS Word

References available on request.
 
 

PLEASE REQUEST RESUME FOR DETAILS

EDUCATION

May, 1998 BACHELOR OF ARTS IN SPANISH/BUSINESS ADMINISTRATION

Castleton State College, Castleton, Vermont

Aug. - Dec., 1997 & 98 Instituto Tecnologico Y De Estudios Superiores De Monterrey, Campus Mazatlan

Studies: Desarrollo de Habilidades de Communicaciones III (Development of Communication Skills III), Cultura de Mexico (Mexican Culture), Estrategias de Negocios en Mexico (Strategies of Doing Business in Mexico), Promociones Internacionales (International Promotions)

WORK EXPERIENCE

Aug. - Dec., 1998 Public Relations Internship

Mazatlan Venados, Professional Baseball Team, Mazatlan, Sinaloa, Mexico

Responsibility Included: translating, handling of American agents, negotiating stadium endorsements, organization of team functions, and assisting General Manager with various other tasks

Aug. - Dec., 1997 Assistant to Chief Financier and Head of Marketing

Company Name, Mazatlan, Sinaloa, Mexico

Responsibility Included: development of budgets, forecasting of projected incomes, investigation of legal process for establishing a business in Mexico, investigation of Mexican legalities involved within Tourism Industry

June - Aug., 1995 Assistant Manager

Company Name, Bourne, Cape Cod, Massachusetts

Responsibility Included: general aid to the Manager with inventory, pricing, promotions, advertising, and general help to all parts of the market

June - Aug., 1993 & Assistant to Project Manager

1994 Company Name, Somerset, New Jersey

Responsibility Included: aiding Project Manager in organization of construction of new wing, maintaining of relations with general contractor, various subcontractors, and facility engineers, light construction and remodeling of facility.

COMPUTING SKILLS

Microsoft Word, Excel, PowerPoint, Works, Explorer, Windows, Word Perfect, Lotus

LANGUAGES

English - native Spanish - 98% (verbal and written)

ACTIVITIES AND INTERESTS

Player, Intercollegiate Baseball, Castleton State College

Vice President, Intercollegiate Rugby Club, Castleton State College

Counselor, New Student Orientation Staff, Castleton State College

Participant, Intramural golf, volleyball, football, racquetball, Castleton State College
 
 

Executive with diverse experience in sales and marketing, with the ability to initiate change and implement new processes while maintaining a positive environment. motivator with the ability to identify and solve problems Experienced in operations, new business development and management in rapid growth industry.

Developed and managed a National program creating 1000/6 revenue margin each year for over 4 years. Demonstrated success in the development and procedures of new services through advertising and promotions.

Developed business and capital projects increasing revenues,

- National Magazine - National Event - Industry Trade show - TV. programming.

Hands on operations, program development and management experience resulting in increased profitability,

Completed and orchestrated presentations on services to perspective clients, and industry representatives,

Management responsibility in design, production, market advertising contracts and placement. Proven leadership in sales, marketing and market driven planning.

Goal oriented leader with ability to manage multiple functions simultaneously

Achieved goals and met deadlines consistently and maintained the budget.

Established efficiency, program control , and systems procedures.

Bachelor of Arts degrees in Psychology and Physical Education, Concordia College, Moorhead MN. , 1976. Athletic scholarship for lee Hockey and Golf, Graduated with 3.2 GPA Deans List.

Languages; English, experienced in both Italian & Spanish, with a limited understanding of French and German.

Computer experience: Microsoft windows 95, Word for windows, Act 1.0, Internet Functions, PowerPoint 7.0

Intro., Quick books 5.0 Intro. E-mail functions.

Open to travel and relocation with in the State of Hawaii. Hobbies include golf, running, skiing and reading

COMPANY NAME, Honolulu HI, (President) 06-98 - Present

Product distribution company, currently marketing inversion products, and a low impact running product.

- Establish new local sales, networking, target market analysis through communications and advertising. COMPANY NAME HOCKEY ASSOCIATION, Miami Fl. (President/CEO) 06-92 - 01-98 A national, for profit, amateur roller hockey association designed to implement mid grow the sport at the grassroots level acting both as a new customer base for the industry and a feeder system for the Professional ranks.

- Successfully developed and implemented a 5yr. strategic plan creating and establishing a. new sport.

- Developed the market strategy, materials and services together with the vision for the future.

- Licensed the program internationally in Japan, Brazil, Germany and Canada

- Increased market share and brand recognition for supporting companies in an emerging market

T.V. COMMERCIAL & PUBLICITY ACTOR / SPOKES PERSON, Europe 07-96 - 06-92

- Travelled throughout Western Europe, ( with a brief stay in Japan, 6 months), representing various

products/services while developing a network marketing strategy coveting 15 cities over 9 countries.

PROFESSIONAL ICE HOCKEY PLAYER Italy, Europe- (Coach / Player) 07-84 - 07-86

- Responsible to lead a Division One team in Northern Italy in scoring and to win the championship, construct and instruct the local hockey youth program, and develop an understanding for the language. COMPANY NAME Calgary, Canada. (Director) of Land Development) 09-80 - 01-94

- Successfully negotiated an annexation proposal in Calgary to encompass hundreds of acres of undeveloped company land. Negotiation with new prospective business tenants in a competitive market. COMMERCIAL REAl-ESTATE INVESTMENT, Edmonton, Canada. (Sales Rep-) 04-79 - 09-80

- Acted as the agent between commercial property/ land owner and the potential investor/ client,

Successfully negotiated several Contracts using creative financing and marketing techniques.

COMPANY NAME, Edmonton, Canada, (Marketing / Sales Rep.) 06-76 - 03-79

- Stimulate net new business while managing existing accounts. Awarded "Rookie of the Year award."

Presidents Club in an unprecedented 9 months, achieving 166% of plan,
 
 

Summary:

-10 years Desk top Publishing design on Macintosh/PC format utilizing Quarkxpress 4., Photoshop 5, Illustrator 7, Pagemaker 6.5, Microsoft word 6. Freehand 7. Adobe Streamline, Dimentsions -15 years working experience in photography, video,television, and film productions. -Strong public relations skills -Bilingual fluent in Spanish/English -8 years experience in marketing and advertising sales -Dynamic self starter, team player, multiple task oriented. -Extensive travel in Central, South America and the Carribbean.-5 years management experience -Certified PADI open water diver w/ over 500 dives -35 flight time hours completed toward Private Pilot lic.

Education:

1983 Graduate,Vero Beach High School. College Prep Program
1998 Graduated, Santa Fe Community College, Associates of Arts Degree
1999 Junior, University of Florida, Majoring in Electronic Intermedia
Design

Work experience summary:

1998- present Company Name. Gainesville Fl. Department Manager
Digital Imaging Department responsible for photographic restoration, digital
manipulation and out put of digital photography files utilizing
Photoshop 5.0, Ripstar large format inkjet ijt620, Opal plus film recorder,

1996- 1998, Company Name INC., Vero Beach Publisher/General
Manager/owner and creative/Advertising director responsible
for all operations and creative design of bi monthly state wide publication
concentrating on Florida Surfing.

1996-1997, Television channel . Station Manager responsible for daily operations, and program production for local television station.

1994 -1996, Company Name Vero Beach. Marketing Manager, responsible for developing marketing strategies for multi-departmental objectives utilizing print, Television, and Radio. Also responsible for all public relations and newspaper promotions.

1990-1994, Company Name Network, Hollywood Ca. Assistant Producer for 24 hr Fashion network segment producer for clients in international fashion industry.

1987-89, New York Times Company Name. Composing artist, Stock wire editor, prepress production assistant.

1985-1987, Company Name Vero Beach. Art Director responsible for creating multi-media communication campaigns for international advertising agency utilizing Print, Television, and Radio.

1983-1985, Company Name Vero Beach. Pre-press production, assistant manager/photographer/creative assistant for national software magazine.

1981-1983 Press Journal Newspaper for Indian River County. Composing artist, Advertising graphics, pre-press production, photographer and darkroom tech.
 
 

PROFILE:

A customer service and sales oriented professional, which is a detailed-oriented team player who utilizes organizational, interpersonal communications and problem solving techniques to achieve objectives. Demonstrates high levels of flexibility, resourcefulness and is PC literate. Experienced in sales, servicing of accounts, program planning, development of program manuals and materials, leadership and public relations skills.

Education:

Bachelor of Science- Recreation Management- May 19,1996

Springfield College, Springfield, Massachusetts

Experience

Account Executive

Major Professional Hockey Team

May1998-January 1999

Member of 10 man sales team that increased revenue from previous year by 40%

Responsible for the sales of season tickets, half season tickets, club seating, group packages, as well as smaller game packages.

Responsible for the service of accounts, regarding customer service issues, and maintaining a positive relationship between account holders and the organization.

Personally generated over $300,000.00 in new business for the 1998-99 NHL season.

Number one in sales two consecutive months of September and October

Sales Representative

Major Professional Football Franchise

May 1997-May 1998

Member of a 12 man sales team that generated over $19,000,000.00 in new season ticket and club seating for the new ********** Stadium.

Responsible for the sales of season tickets, club seats, group sales, and individual game ticket sales.

Responsible for sales staffs daily reports, scheduling of outside sales events, and various game day responsibilities including; all stadium signage, handling will call windows, and seating problems.

Personally generated over $1,000,000.00 in season ticket, club seat, and group ticket sales.

Recreational Programmer (Grant Funded Position)

Name of City, Connecticut

August 1996-April 1997

Responsible for working with students, parents, school staff, and other community agencies to facilitate maximum functioning of youth in recreational activities within the community- grant funded position.

Designed, implemented, and supervised programs and activities.

Taught physical education classes to students with behavioral problems.

Public speaking responsibilities and publishing of news articles.

Professional Affiliations: Member Resort Commercial Recreation Association.

                                    PLEASE REQUEST RESUME FOR DETAILS
 

OBJECTIVE
International Operations, Management, or Marketing position in the U.S.A. or internationally.
 

EDUCATION
Master of Business Administration     Specialization:  Marketing
 May 1999 Oral Roberts University, Tulsa, Oklahoma
Bachelor of Science Degree      Major:  International Business
 May 1996 Oral Roberts University, Tulsa, Oklahoma
Bachelor of Arts Degree     Major:  German
 May 1996 Oral Roberts University, Tulsa, Oklahoma
Advanced German Language Proficiency  “Oberstufe”
 August 1992 Goethe Institut, Altensteig, Germany
 

LANGUAGES
Fluent languages: English, German, Croatian, and Serbian
Proficient language: Italian
 

COMPUTER SKILLS
Windows 95/98, Word, Excel, Power Point, Access, Lotus 123, Pagemaker, Quattro Pro,
Fox Pro, Internet, Statistical Analysis System Programming
 

PROJECTS ACCOMPLISHED
A financial analysis of Cisco and Heinz:  forecasting, source and use of funds, analysis of financial statements, ratio trend analysis, cost of capital, and external funds needed.
A strategic analysis of the Walt Disney Company:  identification of management problem, industry analysis of Disney's three business segments, financial analysis, presentation of strategy selection and alternatives.
A strategic analysis of Rover's entrance into the Indonesian marketplace:  a top management perspective of policy, strategy, and decision making.
Marketing research and consultation for D. JET Enterprises, L.L.C.:  providing complete professional services from research design and execution (conducting both qualitative and quantitative research techniques) to analysis and report presentation.
 

AWARDS & HONORS
Most Outstanding Student - *******  University, Modern Language Department, 1996
Athletic scholarship - NCAA Division 1 - Tennis - ********  University, 1992-1996
Academic scholarship - ****** University, 1992-1996
Most Outstanding Student - Goethe Institut, 1992
 

PERSONAL INFORMATION:

WORK EXPERIENCE

 *******  University - Athletic Department  Tulsa, Oklahoma
Assistant Compliance Director  (August 1997-Present)
Administered organizational  and financial projects
Improved and organized student-athlete database
Maintained and distributed student-athletes' health insurance information

Event Consulting  Stuttgart, Germany
Business Intern (July 1998)
Customer service representative
Organized and managed allocation of vehicles to Croatian headquarters
Assisted with New Dealership Orientation

EUROline d.d.
Mercedes-Benz General Distributor of DaimlerChrysler in Croatia  Zagreb, Croatia
Business Intern (June 1998)
Coordinated promotional material and media relations
Managed presentation of A-Class at International Car Show
Responsible for the Customer Satisfaction Follow Up Survey

*********  University - Athletic Department  Tulsa, Oklahoma
Assistant Director for NCAA Mid-Continent Conference Golf Championship (April 1998)
Organized and supervised Golf Championship for 12 participating NCAA teams
Created all advertisements and promotional materials for the event
Developed a Championship Manual

***********  University - Athletic Department  Tulsa, Oklahoma
Assistant Marketing Director (May 1996-August 1997)
Implemented new marketing strategies for each Division 1 sport
Responsible for layout and design of the athletic department's newsletter
Created flyers and brochures for sports events

*********  Country Club  Tulsa, Oklahoma
Managerial Assistant and Tennis Instructor (May 1995-July 1996)
Developed and supervised coaching programs, Coached private lessons
Organized, scheduled, and promoted club activities
Managed the professional shop's inventory

Teenmania  Tulsa, Oklahoma
Translator (January 1993)
Translated official documents from English to German and Croatian

********  University - Language Department  Tulsa, Oklahoma
Professor’s Assistant (January- May 1993)
Assisted in classroom activities
Developed classroom multimedia
Instructed students in German and Russian

                                      Professional references available per request

PLEASE REQUEST RESUME FOR DETAILS...

SUMMARY OF QUALIFICATIONS

Management professional with demonstrated abilities in Event Marketing, Sponsorship Marketing and Sales support.  Effective strengths in interpersonal skills, negotiations and logistical coordination.  Extensive knowledge of the Telecommunications and Transportation industries.  In addition, my background includes extensive international experience.
 

AREAS OF EXPERIENCE

MANAGEMENT
Corporate experience in Wireless, SatCom, Loran, and GPS fields.
Interfaced with key domestic and global players in the Transportation industry (i.e., operators, manufacturers, and suppliers).
Knowledge and experience in the Aeronautical industry.
Interfaced with all Media (print, radio and television) representatives, Conference Show Management and Hotels.
Interfaced with Advertising/Direct Marketing agencies and Tradeshow Management companies.

.
                              EVENT MARKETING

Conceptualized and designed exhibits.
Planned and worked existing tours and tradeshows.
Planned and designed creation of new tours.
Negotiated and secured talent for local and national events.

                               SPONSORSHIP MARKETING

Negotiated sponsorships for motorsports organization.
Mediated and resolved analytical and logistical problems involved in motorsports operations.
Secured sponsorships and fund raising for Special Olympics and Save the Children Foundation.
 

    PLEASE REQUEST RESUME FOR DETAILS:
 
 

 OBJECTIVE:
 Career position in Human Resources, Management and Training
 Counseling and Education
 

PERSONAL PROFILE:
* Success motivated, highly organized, detail-oriented
* Superior oral, written and interpersonal skills
* Leadership focused: creative, motivational, compassionate
*Able to assess and respond appropriately to individual needs
*Ability to develop and implement ideas
*Advocate of self-determination and informed choice making
*Promoter of team-work, networking, and interdynamic support
*Independent, imaginative and innovative working style
*Responsible, hard-working and dedicated
*Creative writer, entertainer, inspirational speaker
*Resource and referral experience

PROFESSIONAL PROFILE:
*15 yrs. seminar leader, workshop facilitator
*15 yrs. varied program development and implementation
*15 yrs. educator, private and classroom instruction
*15 yrs. active counselor and motivational coach
*10 yrs. retail and customer service experience
*5 yrs.owner/sole proprietor of retail fine wine, imported  beers, and music store
*10 yrs. resource and referral orientation
* 25 yrs. diversified clerical and administrative experience

WORK EXPERIENCE:

Owner/Sole Proprietor:
"COMPANY NAME" 1995-1999
Yachats, Oregon

Program Director/Lead Instructor:"COMPANY NAME"
Careerpaths Training and Resource Ctr.   1995-1999
Newport, Oregon

Retail Sales: "COMPANY NAME" 1994
 
Teaching and Research Assistant/Lecturer:
Portland State University Sociology Department, 1991 -1993

EDUCATION:

Portland State University, Portland Oregon 1990-1993
Master's Candidate, Department of Sociology
   * Academic Focus: Theory Construction; Critical Analysis; Family Systems
 
Colorado State University, Ft. Collins, Colorado 1987-1990
B.S. Sociology; Academic Focus: Symbolic Interaction, Conflict Theory

Pacific University Psychological Service Center 1992
Training Workshop: Working with Gay/Lesbian Clients  6 C.E.U's

University of Toledo, Toledo, Ohio 1975-1977
    * Academic Focus: Social Services, specializing in Children's Services

 
HONORARIUMS AND EXPERIENCE:

‘Business of the Year' 1997, 1998 Yachats Chamber of Commerce, Yachats, Oregon

 Member and Executive Board Member, Yachats Chamber of Commerce, 1997-1999

Outstanding Graduate Student Award 1991
Portland State University, Department of Sociology

Academic Presentations:
   * Association for the Sociology of Religion, Cincinnati, Ohio 1991
      "Returning Adam's Rib: SATARUPA DASI - Religion as the Politics of Eroticism"

   * Pacific Sociological Association, Portland, Oregon 1993
       "Notes Toward a Sociology of the Body: Meaning, Identity and the Communication of Self"