COMMUNICATION TECHNICIAN

Got his bags packed and is waiting for a call.

Seven years experience in communication installation and repair, support, project management and supervision. National Emergency Medical Technician (Advanced), Numerous seminars on installation, cabling, fiber, repair and management.

COMMUNICATIONS TECHNICIAN: Installation, maintenance and repair of residential and commercial phone systems. Sales of related equipment and services.

FIELD TECHNICIAN: On-Site programming, training and repair of phone systems. Coordinated several special projects on a contract basis for phone configuration and support. Trained in fiber optics finishing.

OBJECTIVE

To secure a responsible position in a stable organization with the opportunity for potential growth and advancements.

EDUCATION

Certificate - A+/Windows and DOS Certificate - Hewlett Packard Laser Jet Printers All 4series, 5series, II, III , and SI printers.

Certificate - Packard Bell Certified Technician

Certificate - IBM Thinkpad Certified

SKILLS

* DOS* Windows 3.0 to Window '98

* SCSI, IDE, Enhanced IDE Interfaces, RAID interfaces

* Novell 3.x, 4.xx

* Windows NT 3.x, Windows NT 4.0, Windows NT Server

* Compaq Desktops, Laptops and Servers(Proliant Series), Hewlett Packard, Packard Bell, IBM Desktops and Thinkpads, Toshiba Desktops and Laptops

Digital, Gateway 2000 and AST Systems

* Basic Apple Hardware Knowledge

* Network server setup and Administration, Novell and Windows NT

* Workstation Setup and Administration

* Bilingual (German)

* Type 60 wpm

EMPLOYMENT

Computer Technician/ Network Technician 11/94 -Present (Company Name)Newark, California - Woodland Hills, California City of Industry, California

Responsibilities included advising and informing customers of possible upgrades, existing and/or nonexistent computer components and of possibilities of alternate solutions of upgrading. Troubleshooting and repair of computer systems brought in, also repair of in house computer systems. Installation and maintenance of various operating systems and various software applications. Delivery and installation of new systems. Professional communication with inquiring customers, staff and organizations on a daily basis was required. Promotion to Technical Manager. Supervision and distribution of daily work load, administration of Novell and Windows NT WAN, working within and maintaining budget guidelines. Promotion to CIS team (CompUSA Integrated Services). Setting up and maintaining LANs. Trouble-shooting various networking problems. Diverse project management duties, consulting duties, administration of LAN and WAN networks. Application installs, workstation setups, user management.

Responsible for assembly of all built to order computer systems. Consulting with various customers, mostly corporate organizations, as to solutions for their soft and hardware problems. Also repair and upgrading of carried in computer systems. Required professional communication with various corporate organizations in the native German language.

Non Related...

Computer Technician Assistant 09/91 - 09/92 Aston Computer Berlin, Germany

Repairing of Commodore Amiga computers - all models - mostly a learning process. Assisted in the building and shipping of custom made computers/IBM clones. Assisted customers in buying hard and software, complete systems and add on components. Advanced knowledge of the Amiga and PC computer systems (hardware and Software/OS systems), a willingness to learn and fluent knowledge of the German language was required.

Assembly Line Worker 03/83 - 07/91 Volkswagen Werk AG Baunatal, Germany

Entry level position as assembly line worker - Duties included operation of one or more of the assembly line machines for the assembly of transmissions of the Volkswagen Golf Automobile. Knowledge of the German language required.

Please request resume for details

PROFILE

for the Hawaii Air National Guard and GTE Hawaiian Tel.

Well suited for a career position which would make appropriate use of
extensive knowledge, skills, and experience associated with electronics and
telecommunications systems design, development, hands-on testing, installation, technical
support, and training.

PROFESSIONAL EXPERIENCE

Ground Radio Communications Maintenance Journeyman
12/19/83-Present: Hawaii Air National Guard
291st Combat Communications Squadron
1300 Kekuanaoa St., Hilo, Hawaii 96720

Responsibilities:
DOD Security Clearance: Secret

Inspect ground radio communications equipment. Including fixed, mobile,
and transportable point-to-point and ground-to-air systems, including
transmitters, receivers, transceivers, RF amplifiers, antenna systems, recorders,
keying and signal devices, generation and display equipment, and related AM, FM, single
sideband, independent sideband, HF, VHF, and UHF radio systems.

Determines equipment operational status, interpret inspection findings, and adjust and
repair as needed. Check installed and repaired components for compliance with technical
specifications, and modify equipment and maintenance procedures to
upgrade performance.

Install equipment in conformance with layout drawings. Assemble, connect, secure, and interconnect components including capacitors, resistors, transformers, and antenna assemblies. Test and adjust installed equipment to ensure proper operation. Deploy and activate mobile and transportable ground radio communications equipment in compliance with site surveys, and establish equipment systems interface.

Perform preventive maintenance on equipment. Conduct regular inspections to determine operational status. Replace defective components.

Repair, overhaul, and modify equipment, using system checking procedures, test equipment, and analysis of voltage and waveform measurements, schematic diagrams, and operating characteristics of equipment. Repair equipment, including transmitters, transceivers, and receivers. Adjust, align, and calibrate equipment for maximum operating efficiency. Fabricate and connect various types of antenna systems and transmission lines. Test repaired and modified components using bench mockups and related test equipment.

Maintain inspection and maintenance records; enter meter readings and other pertinent data in equipment logs, and complete maintenance data collection forms.

Electronic Equipment Installer
7/20/87-11/6/97
GTE Hawaiian Tel
1177 Bishop St. Honolulu, HI 96813

Responsibilities:

As Electronic Equipment Installer (1991 to 1997), installed, assembled, erected, re-arranged and removed carrier, radio, manual and automatic electromechanical and electronic switching systems, multiplexing systems, fiber and fiber-related equipment, power systems, EPABX, special assembly and other related equipment. Mounted racks, frames, cabinets, raceways, and waveguides. Ran and terminated all types of cable, power cable and special wiring. Performed functional, line- up,
transmission and acceptance tests on various communications and information systems and made equipment operational.

Awarded Certificate of Achievement for outstanding performance in installation of GTE's, Oahu and Kauai CyberPOP Internet Service (1996).

Installed Lani Mauka’s Digital Microwave Radio (1996), Bishop Radio’s Digital Microwave Radio(1995) and The communications link via Microwave Radio from Ford Island on Pearl Harbor’s 50th Anniversary of the WWII bombing (1991).

Awarded President's Team Leadership Award (1996), and officially recognized for the emergency restoration via microwave radio of Ala Moana Hotel's telecommunications systems.

Awarded Certificate of Appreciation for outstanding contribution on the Installation of the fiber-telecast system between the University Of Hawaii’s John A. Burns School of Medicine and the Queens Medical Center.

As Mechanic Helper W/Mechanic Deferential (1989-1991), serviced company vehicles, compressor units, and relatedequipment.

Used precision tools, test instruments and machines to diagnose, analyze, and correct trouble on computerized analog systems.

Performed mechanical repair of vehicles including electrical repair, engine overhaul, and general automotive repairs. Repaired aerial units, air brakes, and refrigeration units.

Performed repair to air conditioning, system recharging, component diagnostic troubleshooting, and body and fender repair using MIG/ARC gas welding equipment.

Performed hydraulic repair of forklift and backhoe equipment.

Provided guidance and direction to Mechanic helpers.

Performed safety inspections on company vehicles.

As Station Technician (1987-1989), installed telephone service to customers' homes and businesses. Evaluated customer telephone service needs and made appropriate recommendations. Instructed customers in use of equipment.

Re-arranged, re-connected, removed, and performed preventive maintenance on telephone equipment and coin stations. Installed lines for data circuits, 2 wire/4 wire, TTY, and alarm circuits.
Set up, read and interpreted test equipment, measuring devices, and meters. Analyzed and cleared trouble in telephone equipment and lines.

Inventoried and re-ordered supplies, materials, and equipment as needed. Replaced missing or damaged telephone directories.

Recorded work- assignment data on records and orders.

EDUCATION AND PROFESSIONAL TRAINING

Graduated from Honoka'a High School, Honoka'a, HI. 96727 (Diploma)

Extensive in-service related training included:

U.S. Air Force Ground Radio Communications Specialist Course(992Hours/45 Sem. Hrs.): 1984 (Certificate)

U.S. Air Force Ground Radio Communications Specialist Skill Level Up-Grade.

Course (Apprentice to Journeyman): 1985

U.S. Air Force Combat lnformation Systems Group Mobility Training School: 1985 (Certificate)

Additional professional training with GTE Hawaiian Tel included courses in:

Basic Electronics, AC/DC for Telephony, Digital Switching Systems, Voice Frequency Transmission, Pulse Code Modulation Techniques, D3/D4 Pulse Code Modulation Channel Bank, AG Communications Systems GTD-5 Integrated Switching Module (ISM) Overview.

REFERENCES AND ADDITIONAL INFORMATION: Gladly provided upon request.

NAME WITHELD FOR REASONS OF CONFIDENTIALITY:

Please ask for resume if more information is needed... cosmo@aloha.net

----------------------------------------------------

OBJECTIVE: To develop a long term working relationship with a reputable company using acquired skills.

EDUCATION PC Tech Program Diploma, Stevens-Henager College of Business, Provo, UT 84606. November 1993 - November 1994

General Education Diploma, American Fork High School. American Fork, UT 84003. August 1992 - June 1993

COURSE Algebra 1 & 2 Calculus 1 & 2

MS DOS Electronics Math

AC/DC Electronics 1 & 2 Digital Electronics 1 & 2

WordPerfect 5.1 & 6.0 MS Word for Windows 2.0

Micro Computer Systems 1 & 2 Novell NetWare 3.11 & 3.12

MS Windows 3.1, 3.11, 95, & NT MS Office 95 & 97

SKILLS Able to manage, repair, & install Novell networks 3.11 & 3.12

Able to build, repair, and maintain computer systems.

Experience with Visual Basic 6

WORK Hardware Tech, Company Name, Murray, UT 84107.

EXPERIENCE October 1997 - Present. Duties Include:

Installing and repairing laptops

Installing server and maintaining the network

Repairing printers, laptops, and desktops

Technical Support, Company Name, Magna, UT 84044. February 1995 - October 1997. Duties Include:

Troubleshooting customers system

Assisting customers with repairing their computers

Getting customer setup for onsite service

Computer Systems Manager Asst., Name of Company, American Fork, UT 84003. June 1994 - February 1995. Duties Include:

Managing the network

Assisting co-workers with troubleshooting

Working with new software

ACHIEVEMENTS I am an A+ Certified Technician

Dear Prospective Employer:

In the interest of seeking new and challenging opportunities, I am enclosing my resume for your review. I would like to be considered for a Network Administrator position. As you can see by my enclosed resume, I have had a long and stable working history. You will find me to be very responsible, hard working and loyal. I am problem solver who definitely gets the job done. I am fluent in German and enjoy dealing with co-workers and the public. I am confident on working independently with minimal or no supervision. I am willing and able to learn any tasks necessary to successfully further my career. With my skills and knowledge I can become a significant asset to your company.

I would appreciate your consideration, and I would be happy to come in for an interview.

Sincerely,

Enclosures:

OBJECTIVE

To secure a responsible position in a stable organization with the opportunity for potential growth and advancements.

EDUCATION

Certificate - A+/Windows and DOS

All 4series, 5series, II, III , and SI printers.

Certificate - Toshiba Certified Technician

Certificate - Packard Bell Certified Technician

Certificate - IBM Thinkpad Certified

SKILLS

* DOS

* Windows 3.0 to Window '98

* Novell 3.x, 4.xx

* Windows NT 3.x, Windows NT 4.0, Windows NT Server

* Compaq Desktops, Laptops and Servers(Proliant Series), Hewlett Packard, Packard Bell, IBM Desktops and Thinkpads, Toshiba Desktops and Laptops

* Basic Apple Hardware Knowledge

* Network server setup and Administration, Novell and Windows NT

* Workstation Setup and Administration

* Bilingual (German)

* Type 60 wpm

EMPLOYMENT

Computer Technician/ Network Technician 11/94 -Present Company Name, Newark, California - Woodland Hills, California - City of Industry, California

Responsibilities included advising and informing customers of possible upgrades, existing and/or nonexistent computer components and of possibilities of alternate solutions of upgrading. Troubleshooting and repair of computer systems brought in, also repair of in house computer systems. Installation and maintenance of various operating systems and various software applications. Delivery and installation of new systems. Professional communication with inquiring customers, staff and organizations on a daily basis was required. Promotion to Technical Manager. Supervision and distribution of daily work load, administration of Novell and Windows NT WAN, working within and maintaining budget guidelines. Promotion to CIS team (CompUSA Integrated Services). Setting up and maintaining LANs. Trouble-shooting various networking problems. Diverse project management duties, consulting duties, administration of LAN and WAN networks. Application installs, workstation setups, user management.

Responsible for assembly of all built to order computer systems. Consulting with various customers, mostly corporate organizations, as to solutions for their soft and hardware problems. Also repair and upgrading of carried in computer systems. Required professional communication with various corporate organizations in the native German language.

Cook 09/92 - 12/92 Company Name: Fritzlar, Germany

Temporary position as Italian cook - Duties included preparation and cook of various pasta dishes. Basic Italian was required.

Computer Technician Assistant 09/91 - 09/92 Computer Berlin, Germany

Repairing of Commodore Amiga computers - all models - mostly a learning process. Assisted in the building and shipping of custom made computers/IBM clones. Assisted customers in buying hard and software, complete systems and add on components. Advanced knowledge of the Amiga and PC computer systems (hardware and Software/OS systems), a willingness to learn and fluent knowledge of the German language was required.

Assembly Line Worker 03/83 - 07/91 Volkswagen Werk AG Baunatal, Germany

Entry level position as assembly line worker - Duties included operation of one or more of the assembly line machines for the assembly of transmissions of the Volkswagen Golf Automobile. Knowledge of the German language required.

PLEASE REQUEST RESUME
FOR DETAILS:
CONTACT INFORMATION:

Objective: A challenging career as a Computer Systems Hardware Analyst.

Qualifications:

þ Identified problems, diagnosed causes and determined corrective actions.
þ Developed layout and installation of new system or modification of existing system.
þ Excellent attention to detail.
þ Ability to master new procedures and techniques quickly.
þ Effective training skills.
þ Maintained between 96% and 98% accuracy rating on materials shipped.

Experience: Mack Trucks Hayward, Ca
 Shipping and Receiving Clerk 7-73 to 1980
þ Counted, weighed and measured items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders and other records and to ensure that shipments met specifications.
þ Assembled, packed and sealed containers, determined method of shipment and affixed shipping labels, special instructions and postage on packed cartons.
þ Unpacked and examined incoming shipments, rejected damaged items, recorded shortages and corresponded with shipper to rectify damages and shortages.
þ Maintained inventory of shipping materials and supplies.
þ Operated tier-lift trucks and handtrucks.

 Bank Of America Livermore, Ca 94550
 Shipping and Receiving Clerk                                  July 13, 1981 to June 1985
þ Promoted from assistant receiving clerk to receiving clerk in 6 months.
þ Counted, measured and weighed items in incoming shipments to assure conformity to bills of lading and invoices.
þ Examined articles for defects and sorted them according to extent of damage.
þ Recorded factors causing goods to be returned.

 Bank  Livermore Ca, 94550
 COMPUTER REPAIR & SER FURNITURE TECHNICIAN        June 1985 to April 1, 1999
þ Developed layout and installation of new system or modification of existing system.
þ Evaluated need for security and access restrictions in order to determine hardware configurations.
þ Entered data into computer terminal to store, retrieve and manipulate data for analysis of system capabilities and requirements.
þ Met with data processing installer to determine the impact of proposed changes in hardware and software on computer operations, MAKE SURE ALL MACHINES ARE YK2 COMPLIANT.
   Supervised and coordinated workers engaged in applying finishing coats of liquid mixture of    paint, varnish, solvent and stain to wood furniture surfaces.
þ Conferred with supervisors of other departments to coordinate flow of materials and products.
þ Determined finishing materials required for operations and requisited materials from supply area.
þ Wrote, designed and produced bay area quality control management log sheets.
þ Demonstrated effective leadership and encouraged team concepts.
þ Demonstrated skillful communication and negotiation skills when dealing with air quality management.

Education: Valley High School Dublin
 High School Diploma, carburetion tech, Computer courses Livermore  1973
depot university 1989 -1999
þ Was instrumental in restack, converting systems from  dos to windows 3.1,95, now 98 windows.
þ Learned all aspects of dos programs, as well as windows.
      Enrolled in advanced courses in Toastmaster International, became CTM IN SEVEN    MONTHS.

References:

PLEASE REQUEST RESUME FOR DETAILS:
 

Objective To obtain an entry level  position with a computer or technology related  organization that recognizes performance, provides adventure, excitement and room for advancement.
 

1/98-Present "COMPANY NAME:" Field Engineer; operate & maintain Haliburton BGD subterranean survey equipment. Operate various well monitoring and gas detection equipment.  Perform formation evaluation using gamma radiation technology.  Provide survey information for multi-million dollar directional drilling plans. Produce and submit Texas Railroad Commission survey reports. Produce daily report for Company representative and Geologist

7/96-1/98 "COMPANY NAME:"   Mudlogger; calibrate, operate and maintain various well monitoring and gas detection equipment. Perform complex mathematical calculations. Operate computer from MS DOS and Windows. Collect and analyze formation samples. Supply data for bit selection and drilling fluid properties. Produce daily report for Company Representative and Geologist.

1/93-1/96 "COMPANY NAME:"  General Manager/Bartender; Texas Alcoholic Beverage Commission (TABC) licensed seller/server. Responsible for  operation of club in accordance with TABC rules and regulations. Produce advertisement, interview, hire, train, and supervise employees.  Administrative duties (payroll, deposits, inventory,  maintain merchant accounts)    Owner: Tom Corry 512-729-3528

7/91-7/92 "COMPANY NAME:".  Ordnance Technician;  Starting GS-9, received promotion to GS-10E 1/92. Responsible for maintenance and repairs of various military weapon/sight systems. Aid in maintenance and operation of shipboard fire prevention systems, perform weekly operation of lifeboats, fire and foam hoses. One year contract aboard MV William B. Baugh in Diego Garcia, British Indian Ocean Territories. Tax Exempt status, DoD security clearance. Immediate Supervisor:  Robert A. Smith

7/87-7/91 U.S. MARINES Starting rank E-1, received meritorious promotion to Non-Commissioned Officer E-4, 4/90. Forward Observer during Operation Just Cause/Republic of Panama 89-90, Operation Desert Shield/Desert storm 90-91. Last position; training NCO; responsible for the formal and physical training of MARINES ranging in rank from Commissioned Officer to Non-rate Enlisted Personnel. Operate various weapons, communications and laser engagement systems. Extensive Antiterrorism and hand to hand combat training and experience. Served 15 months aboard various Naval vessels in the Mediterranean, Antarctic and the Persian Gulf.  Immediate Supervisor;  Captain Norman Cooling

  · Base Education Program/Camp Lejeune, NC
Education · Major: Physical Education, Nutrition
· American Council on Exercise: Certified Personal Trainer/ Fitness Consultant
· Numerous Military schools

PLEASE REQUEST RESUME FOR DETAILS:

OBJECTIVE:
To obtain a career as a computer professional, utilizing my education and experience with a growing organization offering advancement, training and future career development.  Seeking to gain experience as a customer engineer and learn new technologies.
Keywords: Helpdesk, Field Service, Customer Engineer, PC Technician, Customer Service, Entry level
 
PROFILE:
Novell Certified Network Administrator (CNA)
Successful completion of a comprehensive, structured Network Engineering and Data Communications program which provided extensive practical experience in Novell Netware and Microsoft Windows NT system environments.  Strong emphasis on client/server software and hardware installation, planning and configuration, system administration, security implementation, LAN optimization, troubleshooting and disaster prevention and recovery.  Additional emphasis on data communication issues utilizing concentrators, bridges, routers, cabling, gateways multiplexors, and protocol converters in local and wide area networks (LANS and WANS).

Specific areas of study included:
* System Administration
* IPX/SPX and TCP/IP Protocols
* Network Printing/Troubleshooting
* Netware 3.12 and 4.11
* Ethernet, Token Ring and Arcnet Topologies
* Hardware/Software Installation and Testing
* Windows NT 4.0, Windows 3.11 and ‘95
* Research Tools: NSEPro, MTL, TechNet
* Diagnostic Tools: Check-It Pro
* LAN Analysis using LANalyzer

EDUCATION:
The Chubb Institute, Springfield, PA     GPA 4.00                                                           June 1998
Diploma, Network Engineering and Data Communications
Installed cable and wiring in Category five punch down patch panel at new facility.
Perfect Attendance
Worked 20 hours weekly during entire program.

Montgomery County Community College, Blue Bell, PA                                         December 1997
A.G.S. General Studies
Deans List

Temple University, Philadelphia, PA                                                                        December 1991
Completed 16 credits toward B.B.S. in Mechanical Engineering

EMPLOYMENT:
"COMPANY NAME"                                                                                          September 1998
Senior Technician
* Provided comprehensive mobile electronic support and training to junior level technicians.
* Handled selection and purchasing of audio, security, and cellular equipment
* Performed advanced troubleshooting using specialized testing equipment.
* Supervised, developed and motivated employees to an exact high level of performance.
* Maintained a high level of customer satisfaction though effective customer relations.
 
"COMPANY NAME"                                                                                    October 1994-1996
Junior Technician
*Used diagnostic tools to repair equipment.
*Provided customer technical support by telephone in addition to field support.

"COMPANY NAME"                                                                                          June 1989-1993
Staff Supervisor
*Maintained a high level of customer satisfaction through effective customer relations.
*Monitored employees' performance to ensure quality control.